When we arrived at Yeats Lodge, the door was locked. We knocked and knocked and had just turned back to our car to find other lodgings when a teenager finally opened the door and let us in. She took us to three different rooms before she found one that was clean. When we asked her questions about the area (Glencar waterfall, for instance, restaurants, etc.), she had to phone someone for the information. The room that we were finally given was nice enough, but people arrived late in the night and made enough noise to wake us. The following morning, we were served a breakfast that was adequate, but nothing more. We honestly felt as though we were intruding. We won't be back.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
30 September 2011
I feel I must offer an explanation for the lacklustre service that you appear to have received on your recent trip. I always strive to provide guests with an excellent experience at Yeats Lodge, however unfortunately on this occasion unforseen circumstances arose which affected the quality of your experience. On the day in question I had to take my daughter to the casualty department at the local hospital and my niece offered to receive guests. I was held up for much longer than I had expected to be and you arrived in my absence. My niece did not have a great knowledge of the local area as she normally resides some fifty miles away. I can only apologise and assure you of a much better experience if you decide to visit us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC