first of all, we wonder why this wonderful hotel is listed at Tripadvisor in the ranking for B&B???
We think after our stay we would rank it in all hotels for Gstaad und around at the top
five, this for sure, because we did visit a lot of other hotels at Gstaad and around!
Our room was phantastic, very nice decoration, even with a cheminee, but as we did
stay in June there was no chance to use it as we had average 33 degrees outside
temperature.
Our room had a great balcony, so every morning after waked up we could enjoy the views to the mountains around. we loved it!
Is there anything we didn't like so much?
Yes. the service has to improve!
We know it's not easy to find qualified, and most important, engaged staff, want to live the service. But this is not only a problem at "Alpenrose", we found it everywhere during our trip in Switzerland, even in Zuerich.
Most of staff we met came from former East-Germany, at "Alpenrose" it has been a family from Portugal, nice people, except their son who has been responsible most of the time of our stay for breakfast-service.
He really made a bad job, and what did touch us in a bad manner was that at the day of our departure he was really baggering for some tip, talking with us more than 30 minutes, after all we made a mistake and gave him CHF 30,--, he should get nothing!
The front-desk was working well, we got good advices for where to go, arranged everything we needed.
Overall "Alpenrose" was a place where we did enjoy to stay, we can highly recommend this hotel to everybody wants to stay in a very comfortable and quiet place.
At the end: we did look for the nearby hotel "Ermitage Golf", even we would get an invitation to stay there free of charge, we wouldn't like to move from "Alpenrose".
Will we come back next year from the crowdy and noisy China to enjoy this very nice place again? We are seriously thinking about it!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC