Stayed at the Riva for one night as part of a business conference. In a nutshell, it is a fabulous place with a special feel to it, in a stunning location on the north bank of the lake. One or two niggles stopped me from awarding this the full five stars, but it was close!
Checkin was efficient and welcoming. Sadly, it took them three attempts to give me a room key that worked, but once I could get in to my room it was worth the wait. Beautiful, stylish, subtle and classy - lots of wood and natural materials, plenty of space, top quality furnishings. My room was at the back of the hotel on the ground floor, so no view except of the apartment block to the rear, but I had my own little garden, complete with garden furniture. I am told the rooms on the upper floors are even nicer.
Breakfast was excellent, staff were friendly, service was professional and discreet. The place must have incredible soundproofing as I have never had such a quiet and peaceful night sleep in my life. What made it even nicer is that it is a small hotel, or at least has that feel to it, so you really feel you have this privilege all to yourself...
The biggest drawback was the lousy internet (I was here for a business conference, so this was pretty important). Service was unreliable and cut out every few minutes. Other reviewers have made similar comments. Get this one fixed, Hotel Riva, and you really have the perfect package!
Room Tip: The ones on the upper floors are said to be incredible
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC