“Nice option if you don't need to be connected. Check your bill for errors!”
The Chateau is old with worn stairs leading to the rooms. It is clean and reasonably well updated. If you like modern decor, look elsewhere. We stayed in the least expensive, small but comfortable room (overlooking the parking lot) in the Chateau for 118 euros for 2 nights (via booking.com). We ate 2 dinners and 1 breakfast in the hotel dining room. You do not see your restaurant bill until you check out of your room. Upon checking out, I noticed 2 erroneous charges on our bill (we were charged double the price of wine we had with dinner AND we were charged for 2 breakfasts on a day that we did not order or eat breakfast). The total amount we were overcharged was 70 euros. I had time to carefully study the bill as I waited for the clerk to take 2 phone calls interrupting my check-out. When I explained the errors (in decent French), he politely corrected the bill, only after verifying the correct price of the wine with a coworker. However, he did not apologize. This situation is indicative of the service of the hotel staff. They are rather informal, hesitate to recognize any faults of their own, but can be reasonably competent at times. Interestingly, some of them work as both front desk clerks, bellstaff and restaurant staff. They hang outside the building smoking in front of the main and rear entrances, when they find some time. The WI-FI does not work well at all in the rooms. We travel with a special gadget to pull in wifi signals from great distances, in the event of a weak signal. Our laptops and smartphones did not work without the gadget. When the hotel wifi does work, it has a goofy system(that requires that you agree to allow monitoring of your personal data etc). That system (LozereWireless) logs you out every 5 minutes, and you are forced to repeat the onerous login procedure. When I mentioned the weak wifi signal to the hotel clerk, he treated me as if I were inept and technologically-challenged (which I am not). Of course the strongest wifi signal is right at the front desk area, where you wouldn't want to skype home, or work. The food in the hotel restaurant was good (but not extraordinary). We were disappointed that the pricey menu was exactly the same for both nights. It would have been nice to have some variation. When asked, they only offered 1 quasi-vegetarian option (a 15 euros salad with or without crab), although there were a lot of amuses bouches and other freebies. Breakfast was basic continental (for 15 euros per person) with an excellent basket of bread/croissants/jams. However the coffee should have been better. They offered it as an option to be served in the room. We laughed, as our room was so small there was no room ANYWHERE to eat a breakfast, other than in the bed.
The hotel sent several emails in advance of arrival (one of them marked "urgent") asking us to reserve/confirm dinner the night of our arrival. I understand that they give preference to hotel guests for reservations/seating, but it seemed a little pushy. Furthermore, I was aware of the need to reserve a dinner at the hotel from their initial email confirming our booking.com hotel reservation that mentioned the necessity for a dinner reservation.
Room Tip: Pay more for a bigger room if you want one. But the less expensive ones are good enough.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC