We have stayed at the Graal many times and felt this year sadly we didn't receive value for money. Plus sides were Reception staff, Cleaning Staff and Waiters during the Evening Meal. Poor breakfast experience which is very sad. A clean hotel in a super position but having looked around better value can easily be found. Breakfast very poor and repetitive compared to previously. If an omelette or similar ordered an extra charge of 4 euros + charged. The worst crime was watered down fruit juice - horrible - something you would expect in a Travelodge ! You would not starve but you certainly wouldn't be impressed by the rather dull cake, bread, ham & cheese served with a few cereals and homemade jams. A little fresh fruit was left (including a lemon and bruised apples one day - bizarre). For cereals tinned apricots, peaches & prunes "yuk". Staff not terribly friendly in the morning and though a 10am deadline, sulky faces if people arrived after 9am with menus hidden so no extra demands were made, very sad. Dinner staff were much more cheerful and pleasant and dinner most nights was adequate but not amazing, fairly small portions and poor desserts much better at the Restaurant Vittoria and the Hotel Amore served much better food and one felt it wasn't a chore. A good lunch at Hotel Rufolo too though expensive for the quantity and again surly waiters. People will not revisit Ravello if the people and value continue to fall which would be very sad. Even a charge of 10 euros a night was made to park the car which came as rather a surprise.
A sea view if you are prepared to pay for it !
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