Horrible, Locked in at night NO AIR CONDITIONING!
August 2008 our family had three terrific weeks in Italy and three horrible days at Hotel Gabbiano in Positano.
We’ve been to Positano before and were looking forward to good food and scenery. We were with traveling with our family my wife’s sister’s family of four and two other cousins. I booked the hotel after reading its reviews online. I was clean and did have a great view, but that is about it. The first issue we found was the air conditioning in the rooms basically blew warm air! The lobby air conditioner was colder than ours and so was our family’s in other rooms.
After finally getting someone to look at it, we were told that it was the best it could do! Image that! The room was incredibly hot. We slept with the windows open (no screens) and had swarms of mosquitoes in our room. The TV also did not work, they are completely hung up on remotes (air & TV) and keep them at the front desk. Were you have to go to get them.
Now the most unbelievable thing, our cousins went to jog at 6am and found out that there was a iron gate that was closed and locked at the top of the stairs ( which was the lobby, we were 3 floors down) locking us in and the elevator was turned off. On the gate was a note saying to push button on wall in case of emergency and someone will come.
Well in case you haven’t guessed, she pushed it 5 times and no one came. At 7 O’clock the gates unlock and she asked the front
desk only to have an unresolved conversation with them. There answer is that between 2am and 6am the front desk person takes a nap
if you need to get out push the button an someone will come to let you out. If there was a fire or any other emergency no one could get out.
The stupidity of the entire hotel staff and the owners is beyond belief. I will never stay at this hotel again an will tell anyone who asks what we encountered. My wife was born in Italy, she has a large family there, we own a summer home there. We often go to Positano, BUT WILL NEVER go back nor recommend the dump of this hotel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC