What a beautiful hotel and city. Although my stay was 8 months ago, I still talk about it. As a travel specialist, I feel I am very picky when it comes to accommodations and services while traveling. The hotel is very clean, the staff extremely accommodating and the restaurant is delicious. The city of Pistoia is a hidden gem. Even though the city is small, there is a lot of history, and activities in near-by areas. You are just a quick train ride from Florence and Lucca. Overall, just a great hotel and city. I can't wait to go back!

I stayed here for 4 nights in November whilst on a business trip. The hotel is very quiet and clean with a nice lobby for people watching. There is a laptop with free internet in a quiet corner of the lobby for guests' use. Rooms are very clean and comfortable with mini-bar, tv (with only CNN in English) and a large comfortable bed. Bathroom was well equipped and clean. My only gripe about the room is that there is no kettle. Overall, its very nice and comfortable although if you dont have a car you might find it just a little far out of town, so once you`re in for the evening that`s it.

Rooms are modern and clean. You can charge your American cell phone in the bathroom outlet! Great because I didn't have my converter. The setting is beautiful in the hills just above town but only a twenty minute walk to the Piazza del Duomo... which you will need after the delicious meals in the restaurant.

They have onsite parking which is another advantage of being located outside the Centro Storico. The buffet breakfast features a wide variety of European and American items so you'll be able to fuel up properly for a long day of touring, or chilling by the pool.

This was my second visit and I definitely will be back.

The staff was very friendly and toloreable with my 2 1/2 year old daughte. The room was very clean, bathroom spacy enough a nice balcony, but the bed was a bit hard if you like hard beds than it should be alright (too hard for my back). Outstanding breakfast the food there were fresh and delicious. Very close to Sienna, Florence, Pisa and great connection to the highway. Very quiet place to stay and we will definitely try to stay there again.