Beware of reserving rooms in this hotel. We initially reserved a room
in this hotel but read ALL the terrible reviews and cancelled it on line but were still charged as a "no show". Do not give any credit card information to this place. BEWARE.

Donald R. Kellogg, MD

We stayed at this Hotel on our way to Panarea and Stromboli and it was really a bad experience. The AC was not working ( but we guessed it never works since the airconditioners looked REALLY old ) we found a dead roach just outside our room ( which wasn't properly clean ) when we checked in and it was still there the next day. The view of the refinery was " lovely " ( who would build a hotel in such location ? ) and the breackfast in the morning ( we checked out really early ) was a coffee ( the only member of the staff on duty did not know how to make a cappuccino ) and a stale danish.
The only good thing about this hotel was the free parking ( we left the rented car for the four days we spent on Panarea and Stromboli ) and a helpful English speaking receptionist ( from Brooklyn ).
Spend your 100 euros somewhere else !

This hotel is old, smelly and the staff were not pleasant at all. The only positive thing about them was the thick, hot chocolate they served in the morning breakfast. Cost of room was Eur 120 per night for a double. Hotel was empty and staff put us in rooms with no view. We asked to change to rooms with views of the sea which they later did. Beds were much too soft and squeeky. Mosquitos were attacking us all night (although that applies to all of Italy during the summer.) Hotel is too far from the port of Milazzo and we had to arrange to have a taxi drive us to the port. You are better off staying at other hotels than this old hotel that is in desperate need of friendlier staff and a major renovation.

The Silvanetta Palace is a nice-enough, moderately priced facility in Milazzo, a small city in northeast Sicily that serves as a port for the Aeolian Islands. In addition it is not far from Taormina and provides much more affordable and available lodging than that neighboring resort town. In Milazzo, as in several Sicilian cities, there is a scarcity of street signs; and navigation at night is quite a challenge for visitors. The Silvanetta Palace responded to our advance request for directions with not much more than an assurance that "you can't miss it," stating that there was only one way into town and that signs would point to their hotel. Suffice it to say this was not true in any regard, and when after an hour of searching, we finally stumbled on it (we had actually given up and decided to drive into the first hotel we could find), we were greeted with an indifference completely unworthy of the normally helpful and friendly Italian people. This could be a good hotel if they had any concept of service; as it is, I cannot recommend it.