We booked a modest 4 star hotel in a ski resort and found it to be one our best experiences ever. The hotel is clean and modern with a very friendly and helpful staff who all speak English well. The hotel has a shuttle service which drop off the guests at the lift of their choice in the area, in the morning, and with one telephone call picks them up at any lift in the area at the end of the day. The food was terrific, with a very fine 5 course meal every evening cooked by a chef, who could be the owner of a fine Italian restaurant anywhere. We thoroughly enjoyed it and highly recommend the hotel (Meir & Henriette from Israel)

We stayed at this hotel for 9 nights, for a family ski trip, two adults and two kids ages 9 and 11. It was our first visit in this area and we loved it. The slopes and the ski are fantastic. What we liked most about the hotel is that it was very clean, the staff was very friendly (especially the restaurant staff was impeccable), and it had a free shuttle bus to the slopes. It dropped us off whenever we wanted and then with a phone call they came to pick us up. The driver was really polite and helpful. The hotel's sitting area is spacious and very cozy at the same time, the pool and spa areas are very well maintained and quite spacious. The view from our room was beautiful, overlooking the mountain and the hotel is easily situated on the central road of the village, from where we could walk to the shops, restaurants etc. The breaksfast had a set buffet and in addition had an a la carte menu that we could order from, with eggs, pancakes, etc. But the best part of the food was the dinner. Every night the chef surprised us with wonderful plates, always with a choice and very tasty,
The two areas of improvement of this hotel are:
- the elevator service, it broke down twice during our stay there and there was no other way to go up to our room. The second time it broke down on the Saturday before Easter Sunday and it got fixed on Monday morning. The garade is in -1 and the pool in -2. Our room was on the 4th floor. Especially after a full day of skiing, it's really hard to go up and down the stairs.
- the housekeeping of the rooms is a bit quick and don't pay attention. After a whole week of using our bathrobes, we left them on the bathroom floor to be replaced. And when we returned to our room, the dirty wet bathrobes were hanging up again! Of course we contacted reception and they changed them but this shouldn't happen. And the hankerchiefs, finished one day before our departure and they were not replaced.

The hotel is absolutely fantastic!
Enormous large suites, a very good service, and gourmet dinners.
A very good (yet not as excellent as above): breakfast corner, and spa area (not so big, yet comfortable).

I needed a very good accomodation for a special anniversary trip to Alps, just for 4 nights. I chose the hotel which was the most expensive, havind read it was the only 4*Sup in the center of village.
And there was only one review here from 2005.
Well...for the price of 680-490 Euro per room HB I was expecting more.... I have stayed at many good hotels of every level, and I think if they charge such a high price - the service is supposed to be IMPECABLE!
To my surprise I found the hotel filled with only russian-speaking guests (being a russian - I was not so glad with this fact). But now I know why - in that very high season only russians can pay so much for such a 'so-so' hotel.
The rooms are quite rustic, the toileterries were limited...and !!!even soap neves was renewed durind 4 days.
In SPA area you cannot exchange a wet towel for a dry!!!! You must pay for it!
I asked at the reception if they can take me to one of ski-lifts (there 4 in the village and every of them could be reached in 5 mins by car) with a minibus. I was told that hotel minibus goes just to ONE of the cabinas..and if I need a taxi THEY CAN CALL IT FOR ME...
I found this incredibly rude.... for a hotel with 28 rooms which declare itself as "the best in resort".

My sincere and grateful compliments to the bartender Marzia and all the reastaurant staff - this team worked EXCELLENT!
The food was just beyond words as well as the service! Complimenti!
Probably I would give this hotel a second chance....but sure not in 'russian' season and not for such unfair price.
And I am really dreaming to return to this amaising place - Madonna di Campiglio!