My husband and I had booked the Hotel Byron last year expecting a deluxe property and we were very disappointed. there is no way that this hotel deserves a 5 star rating-it would be lucky to get 4 stars. When I asked about a gym,they responded that there wasn't one. I then asked if they had an arrangement with any gym and they said they didn't . I certainly expect a 5 star property to have even a couple of machines.
The pool was so freezing that you couldn't swim in it,the breakfast was very meager, and the service was terrible. to say the least,we HATED this hotel. DO NOtT GO THERE!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
5 July 2011
Dear Madam,
this is in reply to your review of the 27th June 2010 regarding your stay at the Hotel Byron in September 2009.
We are sorry that you did not find a gym in our hotel, but for structural reasons we cannot modify the building, as it is considered a historical building.
We would also like to add that we do not advertise on our brochures or on our website that our hotel has a gym or a heated swimming pool, and the temperature in September is not like July's or August's.
Furthermore, our staff has always been available and willing to give information about other pools and gyms outside the hotel, just like they do with restaurants, beach clubs, hairdressers etc..
We are sorry that your stay was not like you expected it, but we hope that if you were to come back to Forte dei Marmi, that you will stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC