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Hotel Carlton: Traveller Reviews

3.0 of 5
Via Garibaldi 93 | Piazza Sacrati, 44121 Ferrara, Italy
Hotel amenities
Hotel Carlton
Ranked #5 of 42 hotels in Ferrara
4.0 of 5 stars 105 Reviews
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105 reviews from our community

    Trip type
Traveller rating
    36
    57
    7
    3
    2
Date Rating
UK
Top Contributor
55 reviews 55 reviews
Reviews in 44 cities Reviews in 44 cities
44 helpful votes 44 helpful votes
“Ideally located with helpful staff, shame about the sleep”
3 of 5 stars Reviewed 28 February 2011

I stayed at the Hotel Carlton for two nights while on business in Ferrara. The hotel is ideally located in this picturesque town and has really helpful staff. The room I had on the first floor was a very small single room with a narrow tight fitting bathroom. The shower in the bathroom is small and requires delicate footwork to enter and exit due to the location of the toilet and the narrow opening between the shower doors. When in the cubicle you have to be careful you do not do your self an injury on the large soap holder that sticks out from the wall.

The room walls are really thin; I was awoken at 04:00 by my neighbours alarm call then had the pleasure of the toilet orchestra with the accompaniment of the shower quartet!! It was like sleeping by the riverside!!

Although the room and hotel were clean, the room is too small with just enough room between the bed and dressing table. You can only sit on your bed when in the room.

The hotel has a garage to park your car, however, if you are going to use it make sure your car is not much larger than a “compact” or you will have fun!! Access to the internal car park is via a lift then you have to maneuver quite a lot to get your car into your allocated spot., I was lucky as there were only a small number of cars using the garage. However, I can imagine it is fun if all the spaces are occupied. It is a game again when you have to depart, so give yourself time.

Overall the hotel was clean and the staff were really helpful, however, my main concern for a hotel is the sleep quality and the room comfort. On this account the hotel did not match up.

Ferrara is a really nice place with a lot of character and appears to have some great places to eat.

I would avoid this hotel if I go to Ferrara again, choosing to stay closer to Bologna if required.

  • Stayed February 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paolo-Colombarini, Manager at Hotel Carlton, responded to this review
3 March 2011
Dear handyspanner ,

First of all I would like to apologies for your inconvenience. I would like to thank you for your honest review.
We want to inform you, that in hotel Carlton there are others kinds of rooms with more spacious bathroom. We can put a request in your future that you would like to have a room with larger bathroom.
Remember that Ferrara is a very very different thing that the chaotic Bologna! It’s like to compare the gold with the silver!
After all we hope you will visit Hotel Carlton again, so we can show you a perfect stay.

Kind regards.
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Reston, Virginia
1 review
1 helpful vote 1 helpful vote
“A very nice hotel in a fantastic location”
4 of 5 stars Reviewed 10 November 2010
1
person found this review helpful

Great European breakfast buffet with many choises of coffee.The rooms are small but sufficent. The staff was very nice and helpful.The location is good. You can walk everywhere and you can rent bikes at the hotel for 3 euro/day.

  • Stayed October 2010, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask mariehamn46 about Hotel Carlton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Good location, good value.”
4 of 5 stars Reviewed 26 September 2009
1
person found this review helpful

This hotel was excellently situated in the old city of Ferrara. Breakfast was good, room was clean. Staff was very helpful. I would stay there again without question.

Stayed August 2009
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Ask annina79York about Hotel Carlton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
“Very good value in an excellent location”
4 of 5 stars Reviewed 2 June 2008

We recently spent 3 nights in this interesting and attractive city. The Hotel Carlton is in an excellent position, very central but also quiet. It is a smart hotel popular with business travellers and with generally very friendly and helpful staff. The bed was the most comfortable we have slept in for a long time and the room was modern and well equipped. Breakfast wasn't its greatest achievement, but was perfectly adequate, and there was lots of cafes and restaurants in easy walking distance. We were particularly grateful for the Pizzeria Orsucci on our first night when it was pouring with rain. This excellent little place was about a minute's walk away.

  • Liked — Comfortable long and wide bed
  • Disliked — Breakfast service
  • Stayed May 2008, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PARIS
Top Contributor
129 reviews 129 reviews
Reviews in 97 cities Reviews in 97 cities
155 helpful votes 155 helpful votes
“Poor value hotel”
2 of 5 stars Reviewed 24 November 2006
2
people found this review helpful

I stayed at this hotel a few years ago and found it very poor, this is unfortunately typical of a large number of Italian hotels which need badly renovation and up-dating ... it would have been fine in the sixties .... but NOT now.
The room was ridiculously small, the bed - single - was very narrow and uncomfortable, the lighting of the room was sinister,
the bathroom very outdated, with a small shower and it was rather smelly ...
The buffet breakfast was very simple and uninteresting
The staff was very inefficient and I do speak fluent Italian ...
thet were conducting in the lobby a "satisfaction inquiry" and the reply was invariably, I will not return and I do not bother therefore to answer ...
HOTEL TO FORGET, THE ONLY POSITIVE ASPECT IS THE LOCATION WHICH IS CONVENIENT

Stayed October 2003
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paolo-Colombarini, DIRETTORE at Hotel Carlton, responded to this review
17 October 2007
I am very sorry about this, but I have to inform you that Carlton Hotel was renewed completely in its lobby and in all the 58 rooms, with wi-fi connection, sommiers and new furnishings, carpet and every comfort.
I hope in your next visit.

Best regards
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Additional Information about Hotel Carlton

  • Carlton Hotel Ferrara
Address: Via Garibaldi 93 | Piazza Sacrati, 44121 Ferrara, Italy
Price range (per night):* 80 AUD - 153 AUD

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