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Hotel First: Traveller Reviews

Via Dino Ciolli 5, 50041 Calenzano, Italy
Hotel amenities
Hotel First
Ranked #6 of 8 hotels in Calenzano
3.0 of 5 stars 108 Reviews
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108 reviews from our community

    Trip type
Traveller rating
    16
    31
    29
    20
    12
Date Rating
Burnie, Australia
Top Contributor
52 reviews 52 reviews
Reviews in 30 cities Reviews in 30 cities
19 helpful votes 19 helpful votes
“Hotel OK, Service outstanding”
3 of 5 stars Reviewed 16 October 2011

This hotel is around 25 minutes from the centre of Florence. On first impression it seems very modern and new, but it becomes quickly evident that it is an old hotel, that has been done up, particularly the lifts, that are very 1960’s. The reception area is not overly large, but contains seating, and a bar off to the side, with free bar snacks. The rooms are clean and reasonable sized. The bed is comfortable, and the room is nicely decorated. The walls are very thin, and we could hear our neighbours. The shower ran like a tap and had poor pressure. Dinner in the restaurant was average, but the service good. Breakfast was a very limited choice. Internet is €5 for twelve hours. I stayed at this Hotel as part of a Trafalgar tour, it is ok for short stays only.

  • Stayed September 2011, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Archer_011 about Hotel First
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
htlfirst, Responsabile relazioni pubbliche at Hotel First, responded to this review
17 October 2011
Dear Customer,

Hotel First staff thanks you for your kind review. We will try to improve the services mentioned.

Best regards,

Hotel First****
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jersey
Contributor
16 reviews 16 reviews
Reviews in 15 cities Reviews in 15 cities
50 helpful votes 50 helpful votes
“Mixed feelings about the Hotel First”
3 of 5 stars Reviewed 16 September 2011
4
people found this review helpful

We were here for one night during a visit to Florence. Despite requesting a nonsmoking room, we were assigned a room reeking strongly of smoke. We went to the front desk to ask for a new room and were now assigned to a room overlooking the pool. A Contiki tour group was also booked in the hotel that night so it there was loud music piped in and lots of splashing, yelling and other noise until finally at midnight it quieted down. Although our room's AC worked great, our friends' room AC was broken and they were told that the only room available in the entire hotel was our original smoky room so they reluctantly decided to stay where they were. The room size and breakfast were adequate however.

Room Tip: Be sure to insist upon a non smoking room that does not face the pool.
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  • Stayed September 2011, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
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Ask ChildOfTheSixties about Hotel First
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GENOVA
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“Lovely and recommendd”
4 of 5 stars Reviewed 28 August 2011
1
person found this review helpful

I stayed just 1 night there, I me friendly staf people, and in the restaurant inside the hotel fine food. Outside the hotel there is a calm swimming pool and Florence can be easily reached by 20 minutes trains ( it is better take a taxi to reach the train station)

  • Stayed August 2011, travelled on business
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geneva, Switzerland
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Hotel is in the middle of nowhere”
3 of 5 stars Reviewed 21 August 2011
1
person found this review helpful

I accidentally booked at this hotel thinking it was another hotel with a similar name that was also in Florence.

Anyways, this hotel is in the middle of nowhere. A bus from the city centre and Santa Maria Novello (main train station) will drop you off right in front of the hotel...in 40-50 minutes. You will waste a lot of time unnecessarily in public transit if you stay at this hotel.

As for the hotel itself...the rooms are decent sized (not big but not small either), service is good and it is a legit 3 star hotel. Very quiet neighbourhood so you will sleep perfectly fine. Breakfast offers good variety.

Cons: Terrible location.

Overall the hotel is decent but the location ruins everything.

  • Stayed July 2011, travelled solo
    • 2 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Warren B about Hotel First
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
europe
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Shabby,needs renovation”
3 of 5 stars Reviewed 13 August 2011
1
person found this review helpful

Spent 2 nights,rooms cleen,but shabby, not spacious,small shower cabin.front desk unfriendly,asked for advice where to find some place to have an italian not expensive dinner,a bold man in specticles said,that we have to go to hotel's restourant and he doesn't know others.We found several trattorias-pizzerias around(one-the next door).The pool looked beter in photos than in reality,but the water was clean and we enjoyed swiming in it.The breakfast was normal ,laked fresh vegetables,scrambled egs both times were cold!As we were with a car,location to Florence was comfortable,large free parking.

Room Tip: rooms with view to the pool are more quiet
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  • Stayed August 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about Hotel First

  • First Hotel Calenzano
Address: Via Dino Ciolli 5, 50041 Calenzano, Italy
Price range (per night):* 67 AUD - 195 AUD

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