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Lord Nelson's House Hotel: Traveller Reviews

11 Market Place | Rutland, LE15 6DT , England
Hotel amenities
Lord Nelson's House Hotel
Ranked #6 of 8 hotels in Oakham
3.5 of 5 stars 9 Reviews
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9 reviews from our community

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Epsom, United Kingdom
Senior Contributor
38 reviews 38 reviews
Reviews in 31 cities Reviews in 31 cities
123 helpful votes 123 helpful votes
“Room designed by Zandra Rhodes ...?”
4 of 5 stars Reviewed 16 June 2008

I had to double check that I had input the right hotel when I looked at the one of previous reviews. Perhaps it has changed hands since then. Hadn’t read any previous reviews on this or any other hotel in Oakham has had originally planned to camp in the area. However after a four-hour journey from London in torrential rain only to find that the campsite didn’t accept tents arrived at their door looking a bit sorry for ourselves. The staff could not have been more welcoming, friendly and helpful and offered us the only one available of four rooms. In the meantime the kitchen staff helped me get the bikes off the roof rack and stored them in a secure lock up during our stay.
We stayed in the Fanny Nelson room (no jokes please!). We were warned about the colour scheme before we opened the door but were still mildly shocked. The walls were painted deep purple (I half expected “Smoke on the Water” to be playing as we entered). Whilst I accept that this would not be everyone’s cup of tea to us it merely added to the quirkiness of the room which also included lava lamps, a zebra print bedspread and matching hot water bottle cover (!), wrought iron effect furniture, exposed black wooden beams, mysterious little hatchways in the roof and wall mounted candle holders. The bed was extremely comfortable. The room was at the back of the hotel and very quiet. The ensuite shower room was small but adequate although needed a couple of cosmetic improvements. It was quite frustrating trying to wet shave when the only mirror was above the toilet next to the basin. Also watch the step down from the shower cubicle! Both my partner and I fell down it although not at the same time!
My only real criticism of the room was the fact that the two windows on one side had been secondarily glazed and could not be opened. Even though the window on the other side and the one in the shower room could it still made the room very stuffy when the sun came out the following day.
The front of house lady who served us for breakfast was very friendly and the breakfasts were super – lots of choice - about eight dishes including full English, scrambled egg and salmon, calves kidneys, continental, etc. Best table is in the bay window looking out onto the market square. No problems with refills of tea, coffee and toast. The room is one of two adjoining ones used for the evening meals. The second one has a row of meat hooks hanging from a wooden beam which reminded me of the Texas Chainsaw massacre!!
There is a small lounge on the ground floor which looks more like a little study – delightful for a quiet early evening drink. It was popular with diners prior to going to their tables. We weren’t able to eat there as both nights were completely booked but the menu looked promising.
The only thing that concerned me slightly was when the fire alarm went off mid afternoon on one day of our stay. We went to the “muster” area to find a couple of other guests wandering aimlessly around too. There were no staff on the premises and when one did arrive after about 15 minutes didn’t appear to know how to switch the system off – fortunately it was a fault not a fire.
Oakham is nice place to wander around – lots of coffee shops (the one down the alley by the church particularly nice), a few pubs (Grainstore brewery by station good for real ale fans) and bijou shops to part you from your hard earned cash. Rutland Water nearby good for cycling followed by a thirst quenching pint or two in The Finches Arms in Hambleton.

  • Liked — Quirkiness of room
  • Disliked — Room stuffy on hot day
  • Stayed June 2008, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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east midlands
2 reviews
“a lovely retreat”
4 of 5 stars Reviewed 26 March 2008

We stayed there overnight to escape a frantic workload.It was more than excelled food wise and the service was intimate,without being obtrusive.Our only criticism would be that whilst character excuses many things there is no excuse for a dirty bathroom or being woken by the papershop next door at 4 30 am,when
the other rooms were empty,and this was obviously a regular event!!

Stayed March 2008
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London
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
40 helpful votes 40 helpful votes
“Give this a miss”
1 of 5 stars Reviewed 15 January 2007
1
person found this review helpful

I think this place must have gone downhill since the last review.

The Lord Nelson calls itself a restaurant with rooms - 4 in all.

I can see that it must have been a nice place once upon a time but it is great need of a revamp. I understand that it has recently changed hands so this might explain things.

We booked two rooms for a weekend with dinner on the first night. The rooms are quite quirky but they are poorly designed, not particularly clean and the beds are not comfortable - I doubt whether the matresses have been changed in years. The rooms need fresh paint, new bathrooms (our sink had a huge crack in it), new carpets and new beds. Most of all, they need to be cleaned by someone who can see the cobwebs!

To be fair, the restuarant was buzzing and looked very attractive. The food looked like it should have been great - the menu was very appealing and everything sounded delicious. But the food was completely over priced - £20 for a main - and just not worth the money - the food was only just ok. The waitress had really talked up my main course but when it came it was just an over cooked pasta dish.

At 3.30 in the morning we were awoken by external phone calls that should not have come through to our rooms which completely spoiled our night. Apparently an avoidable mistake. The owner offered us a small reduction in compensation but how do you price a ruined night's sleep?

Breakfast was ok but the service was very poor - full of mistakes and took over an hour. And we were the only guests there.

All in all, the Lord Nelson was a big disappointment. We paid too much money for a well below average stay. A great shame. Maybe the new owners can turn this place around.

  • Liked — Location
  • Disliked — Standard of cleanliness
  • Tips/Secrets — Choose somewhere else
  • Stayed January 2007, travelled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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“lovely restaurant with rooms”
4 of 5 stars Reviewed 29 June 2005
4
people found this review helpful

I have stayed here 5 or 6 times over the last two or three years, usually on occasions when I don,t feel I can justify the much, much greater expense of the excellent Hambleton Hall Hotel which is a few miles away.
The Lord Nelson House is more of a restaurant with rooms, I think it has about six in all. The restaurent is absolutely first class, easily up to the standards of Hambelton Hall, although much less formal and with a less fussy menu. The rooms are all you can expect for the modest prices charged ( around £70 for a double room inc' breakfast),. They are all individually decorated with a 'Nelson' theme, and are clean and comfortable.
The Hotel is situated in a quiet corner of the market square in Oakham, which is itself a charming small town.

Stayed April 2005
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Additional Information about Lord Nelson's House Hotel

  • Lord Nelsons Hotel
Address: 11 Market Place | Rutland, LE15 6DT , England
Price range (per night):* 79 AUD - 127 AUD

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