Stayed over the New year. A party of eight with two dogs. We were looked after very well and the food and meals were very good wale and fun. Ample wine included and we enjoyed the complimentary tea and cakes on both afternoons. Yes , the rooms are a bit dated but the location makes up for this. Possibly thought that more staff were needed to cope with the many guests but this was a long New Year break this year and the staff available were working very hard. Our thanks to the manager who was very attentive and aware of guests needs, including our dog! A big thank you to all for giving us a good start to 2012, even if we didn't entirely approve of a couple of staff in jeans joining in the disco at the black tie event for guests! We will be back.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
5 January 2012
Great to receive your feedback about the 2 night New Year's Package. It seems to have been of great success, from the customer feedback received. Hopefully we will see you before our next New Year's celebration, as we have various great packages coming up, but if not, we look forward to seeing you then!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC