we wernt expecting anything flash for the money.but wat a s..t. hole.firstly. to many steps to a so called reception area,then had to pay in full,before getting key to room,we now know the reason 4 that,2 fold down beds 4 kids,in a so called luxury room,room itself not 2 bad,tv was s..t,it.old as the hills,and as for sky.that was only poss looking out of window,(ha ha).breakfast was a real joke.a sentry was posted on the food area,3 cereals,white or brown bread,coffee or tea,out of flasks,i think it was tea,not enuf butter or jam,and as for marmalade.(wats that).wat a f.....g joke,this place is,it needs a new owner,who wants to turn it into a good place,and take over the pub as well.dosent work as a hotel lease,owners arnt interested,just want profit,we will neva ever stay again,unless its taken over and a shed load of money spent on it,.the copthorne 4 us afta this,wat a shame,as wallheath cud really benefit,from this hotel.we spent at least £75 in village,on wine,food,sweets etc,hotel had nothing to offer,went out to another pub for food and decent lager,.a very unhappy chappy.eddy s,from consett.