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BEST WESTERN Lee Wood Hotel: Traveller Reviews

3.0 of 5
The Park, Buxton SK176TQ, England
Hotel amenities
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£159 per night
BEST WESTERN Lee Wood Hotel
Ranked #1 of 8 hotels in Buxton
4.0 of 5 stars 181 Reviews
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181 reviews from our community

What travellers say about this hotel
  • Very good(8)
  • Staff were friendly(5)
  • Christmas party(3)
  • Full english(3)
Traveller rating
    83
    50
    32
    14
    2
Only show reviews for Family (15) | Couples (106) | Business (15)
Date Rating
Manchester
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Great Value, lovely staff”
4 of 5 stars Reviewed 4 February 2012

We stayed here for two nights in early February. One the first night we had booked for dinner. It was so good we booked again for the next night. The staff were so helpful and polite. It was very cold during our stay and we had to run the water for a while to get hot water, they sent someone up straightaway to check it out. The room was not huge but it had everything thatnwe needed. The bed was comfortable. We would come back here for another break.

  • Stayed February 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask whisky_doctor about BEST WESTERN Lee Wood Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John Millican, Owner at BEST WESTERN Lee Wood Hotel, responded to this review
8 February 2012
Thank You for writing your review on Trip Advisor. We are delighted to hear that you enjoyed your stay with us at the hotel. We a very glad you chose to eat with us in our Restaurant and are pleased to hear that you dined again on your second evening. We look forward to welcoming you back to the hotel very soon.

Yours Sincerely

John Millican
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coventry
Senior Contributor
33 reviews 33 reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
“As expected for Best western”
3 of 5 stars Reviewed 2 February 2012

The hotel is a lovely hotel with nice dining room (in massive conservatory garden room) and great offering for breakfast that was a la carte with continental buffet offering also. Our room 19 top floor corner was a nice double with forward facing room and side window. All was clean and modern, this room looks as if it has been updated within the last 2 years or so.

Visiting other room, the décor was a little tired, so looks like there is a mix of new and old rooms. Check-in was painless though go on the internet to get the best deal after booking directly with the hotel we found a rate half the price on the internet, after querying this the hotel slashed their price by 40% to meet this price.

Great location in Buxton walking distance to the town and a good base for a walking the hills weekend

Room Tip: If you can ask for a new room
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  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Robert048 about BEST WESTERN Lee Wood Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John Millican, Owner at BEST WESTERN Lee Wood Hotel, responded to this review
4 February 2012
Many thanks for taking the time to leave a review, We are very pleased to hear that you enjoyed your stay with us and that you liked our restaurant and the food on offer. With regards to your comments on the bedrooms, we do indeed have some rooms that have a different décor and style. We are constantly updating and improving our rooms and currently have two rooms out of order for improvements. We will always do our best to match or better the rates online and the best way of booking would always be to call our reception team on 01298 23002 who will always be happy to help. We hope to welcome you back to the hotel again very soon.

Yours Sincerely

John Millican
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Macclesfield, England, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
“Everything to praise, nothing to fault”
5 of 5 stars Reviewed 28 January 2012

My wife and I stayed overnight for the first time on the 21st Jan, on arriving the the reception staff were friendly and welcoming. My wife is a wheelchair user but the hotel was very well laid out with access ramp, lift and wide corridors. (a big plus). The dinner and breakfast were excellent, good menu, food well presented, piping hot and very, very reasonably priced.The room was spacious and clean, the bathroom appeared to be new as it was fitted to a very good standard.
Any negatives - The heating in the room wasn't working, a quick call to reception and it was immediately rectified.
Would I stay there again - Absolutely.
Would I recommend it to friends - It would be rude not to.
Regards Ian.

Stayed January 2012, travelled as a couple
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Ask Ian T about BEST WESTERN Lee Wood Hotel
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John Millican, Owner at BEST WESTERN Lee Wood Hotel, responded to this review
30 January 2012
Mr Taylor

Thank You for leaving your comments on Trip Advisor, it is always very pleasing to see such positive remarks. We are very happy that you enjoyed your stay and liked our restaurant meals. It is always a great pleasure to know that our guests enjoyed their stay and I am glad that you would like to stay again.

We look forward to welcoming you back to the hotel very soon.

Yours Sincerely

John Millican
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Peak District, England
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Christmas Party Night!!”
5 of 5 stars Reviewed 26 January 2012

I just wanted to say how impressed myself and my colleagues were by our Christmas party night on 16th December. The food was excellent and piping hot, the service was excellent and the whole evening was organised extremely well. This is the 3rd time we have been to the Lee Wood in the past 5 years and have to say that the Lee Wood is head and shoulders above the other local party night venues we have attended. Well done.

  • Stayed December 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Service
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Ask Ali_Jay131 about BEST WESTERN Lee Wood Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John Millican, Owner at BEST WESTERN Lee Wood Hotel, responded to this review
27 January 2012
Thank You for posting your feedback on Trip Advisor. We are very glad that you enjoyed your Christmas Party with us in December. Our staff always love to hear any positive feedback and I will make sure your comments are passed onto the team.

We look forward to welcoming you back for your Christmas Party 2012!

Yours Sincerely

John Millican
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Ipswich
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Great welcome, great room and a fantastic dinner”
5 of 5 stars Reviewed 23 January 2012

We booked via Late Rooms and just 20 minutes later arrived at hotel. The young receptionist lit up with a terrific smile and welcome and I said we had made a reservation but didnt know whether they had received it. Oh she said you are .... and with bright smile checked us in. I said I stayed a long time ago and instantly became a bit of a celebrity and all the staff were so friendly and talkative wanting to know what it was like then. Our room was at the top of the hotel with a grat view over the town and I'm pleased to say was just great with a king size bed and a new bathroom and the only thing we could find fault with was the remote control battery cover was loose! I took this down to reception and was given a sincere apology and they would replace it as quickly as they could. I said I only wanted a piece of sellotape over it and that would be good enough fix for me!
We also noted when thinking of eating out in town that the restaurant had a special offer in a local brochure and checking this was available to us we then made up our mind to eat in the hotel. The dinner was absolutely fantastic, food and service was second to none. It was freshly cooked and when my partner asked for something the waiter said he'd need to check but had seen the chef preparing some just minutes before. I hope more people in Buxton appreciate what a good restaurant it is.
Breakfast was also very good cooked to order with the usual buffet for cereals etc.
It was a shame we only stayed one night and wished we had spent the other two nights of our break here. However we will be going back here sometime as it is a gem.

Room Tip: we obviously had a superior room and if the hotel is quiet ask for a good room!
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  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Nolansfan about BEST WESTERN Lee Wood Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John Millican, Owner at BEST WESTERN Lee Wood Hotel, responded to this review
24 January 2012
Thank You for taking the time to leave such a positive review on Trip Advisor. We are very happy to hear that you enjoyed your stay with us and found everything to your satisfaction. We are so glad that you enjoyed your dinner and breakfast with us in the hotel and that you found our staff to be friendly and helpful, I will certainly pass this onto all the team members as they always love to hear back from happy guests. The room you stayed in was actually classed as a standard room, we have a number like the one you describe which have the views over Buxton. We do hope to welcome you back to us again very soon, should you wish to book please contact reception on 01298 23002 and they will ensure we give you the best rate and room available.

Yours Sincerely


John Millican
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Additional Information about BEST WESTERN Lee Wood Hotel

  • Best Western Buxton
  • Buxton Best Western
Address: The Park, Buxton SK176TQ, England
Price range (per night):* 102 AUD - 260 AUD

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BEST WESTERN Lee Wood Hotel
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