We have just returned from a weekend break staying in the Palace Hotel in Buxton. This was booked as a surprise by my husband as a late availability booking.
On arrival I was impressed by the overall appearance of the hotel, and the very friendly reception staff.
The staircase is very grand and well decorated. We stayed in room 201 which was very clean, spacious and very comfortable, but lacked any views.
We have too say the breakfast was very good, helpful staff, always with a smile.
During our break there was a heavy snow fall and we could not believe how dedicated the staff were to the hotel, even working after a night shift to clear snow and scrape cars. I did note that certain guests could not even say thank you to these staff after given assistance in this way. We believed this was above the call of duty, even a lady from accounts came to clear the snow in her tractor. Well done to the dedicated staff.
My only disappoint with the hotel was the leisure centre, which was very dated, the steam room was out of order, and the swimming pool very cold. It does require modernisation if it is to compete with other hotels.
Buxton is a great location, with plenty of lovely pubs, and very friendly locals.
We will defiantly go back to this hotel and Buxton, and had a thoroughly great weekend.
Room Tip: Ask for a view.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
7 February 2012
Thank you for the fantastic helpful feedback, It is great to learn that all of the extra efforts made by the team during the poor weather is appreciated by some guests. We are always trying to keep the leisure club up to date and we are hoping for some investment in this difficult climate.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC