No answer to my emails before our stay so should have realised that was a bad sign. No apology either for lack of response when I called. Location is by motorway so yes you could hear noise all the time. Grounds are lovely and children could have stayed all day outside. We had apartment with 2 bedroom upstairs - adequate but sloping roof was not easy for us. Tiny lounge downstairs and bathroom which is not great for middle of night. Bathroom smelt awful but once we had run water that seemed to go - nowhere to put your toiletries so ended up on floor. Lacking in little things such as more furniture, loo roll holder (so basic to put in), broken bath and sink plugs, TV not retuned after going digital (again no thought). The main problem for us was the lack of heating. Although it was lovely sunny days the place is very cold and evening the heating goes off at 10. The children and us were freezing in the night so much so that we hardly slept. We told them the next day and they said people had said it was too hot (yeah right) but they would extend it for us. We also asked for a portable heater (luckily). That night heating went off again around 10. Obviously cost cutting but then we are paying rather a lot of money to stay there. The accommodation is overpriced. They should read these reviews as toaster at breakfast still not working - it just heats up toast until it is dry and inedible. Breakfast is OK - cooked breakfast costs more so we didn't have this but unusual for B&B not to offer it for free. We didn't enjoy our stay. Oh and we told them that we wanted somewhere regular to stay so that we could visit our Mum-in-Law. Well they have missed out on our repeat custom.
- Also Known As:
- Octon Lodge Taunton, Somerset
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com and Priceline so you can book your Octon Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.