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Palazzo Rimondi: Traveller Reviews

4.0 of 5
21 Xanthoudidou, Rethymnon, Crete 741 00, Greece
Hotel amenities
Palazzo Rimondi
Ranked #11 of 142 hotels in Rethymnon
4.5 of 5 stars 53 Reviews
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53 reviews from our community

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Traveller rating
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Date Rating
Santa Fe, NM
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“In the Heart of Old Rethymnon”
5 of 5 stars Reviewed 6 October 2011
1
person found this review helpful

We spent three days at this hotel and found it very comfortable and the staff very friendly. It is located in the most interesting part of Rethymnon. If arriving by car, check ahead to see what street to park on since there is no parking right at the hotel (this did not prove to be a problem--the staff was very helpful in moving the car which we originally parked too far away).

  • Stayed May 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Inverness, Scotland
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
21 helpful votes 21 helpful votes
“A tranquile spot in a sea of biz”
4 of 5 stars Reviewed 3 October 2011
4
people found this review helpful

My wife and I ( both 60) enjoyed a very relaxing two week break in this Hotel late last month. The staff are very friendly and helpful and deserve the highest praise for the way they discharge their duties.

We would agree with the positive comments about the accommodation and the ones less so about the bathroom. Considering the general standard of the accommodation they did detract from the overall package of amenities.

The other point we would like to make is in realtion to the bedrooms in the original section of the hotel. When we booked we were not informed that the main living area would be on the same level as the entrance but the bedroom would be up some steepish wooden stairs.

This did not make any real difference to us but other travellers could find it difficult to negotiate.

Nevertheless, the overall setting, the above average breakfasts and especially the genuine friendliness of the staff amde us glad that we selected and booked this hotel.

Room Tip: See main comment about location of the bedroom in certain accommodation.
See more room tips
  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Preston, United Kingdom
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
“A hidden gem”
5 of 5 stars Reviewed 24 September 2011

We stayed at Palazzo Rimondi on recommendation, and we weren't disappointed. The original part, where we stayed, is due for refurbishment this winter - although it is delightful as it is, it is probably due for one, although the only niggle I had was that the hairdryer hose was falling apart. The beds were very comfortable, which is unusual for Greece. We had a look in the new annex which opened this year and it is very stylish. The staff were all very friendly and helpful, especially Eleni and Ange, and we can't wait to go back.

  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Blackpool
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Interesting hotel, but ......”
3 of 5 stars Reviewed 19 September 2011

One of the reasons for staying at the Palazzo Rimondi was the number of excellent reviews on here. In one respect I agree whole heartedly that the staff are brilliant, all very friendly and helpful. However, I thought the accommodation itself left much to be desired. I have holidayed on Greek islands several times, and am aware the standard of accommodation can be basic. I also appreciate with the age of the hotel buildings some ‘quirkiness’ is to be expected, but I found the following:-

• The “well equipped kitchen” referred to in the room description odf my holiday consisted of a small 2 ring electric cooker and a small refrigerator. There was 1 small saucepan and a utensil for making Greek coffee. When I queried not having a kettle, I was advised that, as I was in a ‘deluxe’ room, a kettle was not provided. During my stay, therefore, I used the small saucepan to boil water.
• The bathroom was tiny (approx. 2m x 1.5m), the brass hand-held shower attachment over the small bath was badly tarnished (as were the other brass fittings) and the soap dish was hanging off the wall.
• The upstairs sleeping area (accessed by a steep, narrow staircase) had a wooden panel about 0.66m high at the front of the balcony. There was not a guard rail on top of the panel which, to me, constitutes a significant health and safety issue, as there is a distinct risk of falling over into the room below, especially if you got up in the middle of the night and was temporarily unsure of your surroundings.
• One of the wardrobe doors would not open fully due to the proximity of a bedside table, and the other door would not stay open, presumably because the floor was not level. It was not possible to open the drawer fitted at the bottom of the wardrobe.
• The swimming pool was tiny (admittedly as can be seen from the photographs) with no room at the side for sun-loungers. When, after a few days, I discovered there were some sun-loungers on the roof (again accessed by a steep, narrow staircase), I found them to be of a poor quality.

Speaking to two couples who were there at the same time, they had both changed their original rooms for various reasons. On a more positive note, as I stated earlier, the staff are great. The hotel's location in the middle of the old town was very convenient for the fortress, the harbour and the serviced beach was a 15-20 minute walk. It did take a couple of days to get my bearings in the labyrinth of narrow streets, and beware the price of Guinness in the Irish pub just around the corner from the hotel - 7 Euros a pint!

Room Tip: Maybe the standards in the new annex are better!
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  • Stayed September 2011, travelled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Limassol, Cyprus
1 review
“Great staff attended to our every need.”
5 of 5 stars Reviewed 5 September 2011

Very striking design of the rooms and outside we loved it and we'll be back..!!

  • Stayed August 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Palazzo Rimondi

  • Palazzo Rimondi Rethymnon
  • Palazzo Rimondi Hotel Rethymnon
Address: 21 Xanthoudidou, Rethymnon, Crete 741 00, Greece
Price range (per night):* 106 AUD - 328 AUD

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