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Vanisko Hotel: Traveller Reviews

Andrea Papandreou 7 | Ammoydara, Heraklion, Crete, Greece
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Ranked #38 of 65 hotels in Heraklion
3.5 of 5 stars 5 Reviews
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5 reviews from our community

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Carlisle, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“A horrible experience”
2 of 5 stars Reviewed 1 June 2011

As with other guests, Thomas Cook put us up in this hotel due to our flight being delayed more than 8 hours. We waited over an hour queuing to check in, as there were 300 guests who all arrived together. The room felt as though it had not been cleaned for a long time; stale water in the wc pan; poor reception on the TV; noisy corridors and worst of all was the food. I have never been offered such poorly prepared and poor quality food on any holiday - Being a food lover, i rarely turn my nose up, however this was an exception. We left the food on our plates and walked across the road to the supermarket for a sandwich. Please let us never return!

Room Tip: Stay away from this hotel
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  • Stayed May 2011, travelled with friends
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask BarryB2 about Vanisko Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Exeter, United Kingdom
1 review
“Sickening”
1 of 5 stars Reviewed 29 April 2010

As with the previous review, myself, my partner and his family including a 6 month old baby and 2 pensioners were put up in this hotel due to our flight being cancelled.

I honestly have never ever experienced anything as awful as the Hotel Vanisko. The staff were rude when we requested a cleaner to mop up our overflowing drain in the bathroom (first thing we saw when we walked in, not nice!), there were exposed wires around the fittings and due to what I can only assume was the drain, the room smelt like a sewer.

Downstairs in the main lobby was actually quite nice, which was a shame.

Food was also poor, I know it was free but I refuse to eat pork that's caked in salt and raw in the middle.

Needless to say, we only spent one night before looking for an alternative.

I would advise anyone looking at this hotel to strongly reconsider, it's filthy and I can't imagine how horrible it would have been to stay there the full 10 days we were delayed.

I would suggest checking out the Sofia hotel instead. It's close to the airport and more importantly, very very clean!

  • Stayed April 2010, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask nlowrie87 about Vanisko Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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clitheroe
Contributor
13 reviews 13 reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
“good”
3 of 5 stars Reviewed 12 November 2008

my husband and I (along with approx 200 other people) were put up at this hotel after our flight was cancelled TWICE we arrived at 4 am on saturday 12th september and left at 6pm sunday 13th.
The man on reception with a helper managed quite well to get us all rooms and we were quite happy with ours-it was very spacious and comfortable with a lovely bathroom television, fridge and a nice balcony (overlooking the pool)
Breakfast was good with a good selection (especially at short notice) the lunch and evening meal although exactly the same was delicious (would have liked something different but again great at such short notice)
I would happily have stayed here another few nights, but would only use as a base to get around as there is nothing much to do at the hotel or nearby

  • Liked — clean and comfortable
  • Disliked — nothing nearby
  • Stayed September 2008, travelled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Ask pg29 about Vanisko Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
scotland
1 review
“Horrid Hotel”
1 of 5 stars Reviewed 26 August 2008

Thomas Cook provided this hotel accomodation overnight as our flight was delayed. Can you imagine staying in a 2star after a week at a 4star hotel. What a crap way to complete your holiday stay. The Manager was very unhelpful and rued. Waited hours to get a room at 10pm at night. The food was stale and I wouldnt give it to my dog. The room was 3 single wooden beds (very uncomfortable), a small portable tv (poor reception), a fridge, shower and toilet. Luxury items included A/C which didnt work properly and view of the pool which overlooked a used car lot. No smoke detector in rooms (incase of a fire) and no signed fire exist or plan? Very noisy location with heavy traffic as very close to major airport. Last but not least paper thin walls... could hear everything including people switch off/on lights!! Do not stay here unless like us you had NO CHOICE!!

  • Stayed August 2008, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Ask scotgirl039 about Vanisko Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Athens, Attiki, Greece
1 review
1 helpful vote 1 helpful vote
“Καλή Διαμονή.”
4 of 5 stars Reviewed 7 May 2012
1
person found this review helpful
Google Translation

  • Stayed April 2012, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Sidoni A about Vanisko Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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3.5 of 5 stars 5 reviews
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