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Chrispy World: Traveller Reviews

4.0 of 5
Rapaniana, Kolimbari, Chania Town, Crete 73006, Greece
Hotel amenities
Chrispy World
Ranked #50 of 138 hotels in Chania Town
3.5 of 5 stars 91 Reviews
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91 reviews from our community

    Trip type
Traveller rating
    11
    35
    18
    13
    14
Date Rating
1 review
10 helpful votes 10 helpful votes
“What can I say!!!! The truth for a start! Very rude manager and staff not to friendly either! And the pools should be closed dow”
2 of 5 stars Reviewed 26 September 2011
10
people found this review helpful

For a start in my line of work I know alot about hotels and this one does not deserve to be a 4 star hotel, I have never in my my life seen swimming pools in the state that these pools were in and still be open! Mould and food and grim in the filters around the pool dead insects at the bottom of the pool! I never in two weeks saw anyone clean or check pools and as for the other pool it was green and smelly! Also the local stray dogs were swimming in the pool nice!! The manger was very rude and has no customer service skills what so ever! Does not speak to her customers you are just a number and pay her wages one thinks! But the supervisor in the buffet rest was lovely just wish they were all like her! I would not go back if you paid me! Good luck just being honest!

  • Stayed September 2011
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Lolllll about Chrispy World
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spiridoula Ntountoulaki, Public Relations Manager at Chrispy World, responded to this review
7 February 2012
Dear Guest,
Thank you for taking the time to provide your feedback regarding our hotel. I am certainly disappointed that your stay was not all that it could have been.
I would like to apologize on behalf of the hotel and its team for your stay.
The interaction with our staff member with regards to your comments about the swimming pools is certainly not typical and I will be sure to raise your experience with our entire service team as a training exercise.I am pleased that your contact with our head-waitress was memorable and I will be sure to thank her personally for this.
You may also be interested to learn that just this week we have started a full renovation of cleaning and recycling equipment of our swimming pools, as well as our spa and sauna.
Please feel free to contact myself directly via the below details if you are travelling to Chania again so that I may personally take care of you and your next stay.
Once again please do accept my apologies and I do hope that the remainder of your trip to Chania, Crete was most enjoyable.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Netherlands
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Remote hotel but quiet and nice”
3 of 5 stars Reviewed 7 August 2011
2
people found this review helpful

We've stayed 12 days in a maisonette in Chrispy World. The maisonettes are first floor, bathroom is renewed, room is small but OK. Breakfast has very much choice, lunch and dinner are pretty much the same but always enough choice. Fries, rice, pasta, meat, fish and vegetables and a large salad bar. Desert is the same every day; 2 cakes and (water)melon and icecream. Bar is not that inviting; soda's and water can be tapped yourself (no diet soda). Only beer and wine in allinclusive formula. Also 4 cocktails from 18.00 hrs till 23.00 uur hrs. which are served in large containers, not very attractive. Music and animation is not to be enthousiastic about but this does keep the area quiet. 2 Large pools (the 3rd one was very green and dirty; no one sat there), large grass area and lots of sunchairs and umbrellas available. Personell was polite but reserved. We hired a car for 4 days (garage at the mainroad) for 115 Euro's, not expensive. It's definitely worthwile to go to Elafonissi, Balos and Chania!

  • Stayed July 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
north east engalnd
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
28 helpful votes 28 helpful votes
“Excellent hotel albeit a distance from any 'centre'”
4 of 5 stars Reviewed 18 May 2011
8
people found this review helpful

we were sent to this hotel after the one we'd booked was closed. We weren't too happy about this at first as some of the reviews were poor. We need not have worried as this was an excellent hotel in almost every way. The food was good although I personally wasn't that keen on the way they cooked fish. The rooms were superb - a good size, spotlessly clean with pleasant views.
The other guests were a mix of Swedish, German, Russian abd other countries with very few British guests. I felt this added to the experience.
The staff were pleasant and the free wireless was a plus.
As ststed in the title, this hotel is at the very western end of the hotel strip near Chania, so you would have to rely on the local buses if you don't have a car. Having siad that the bus service is good with modern coaches, but there is so much to see in the west of Crete that you would be restricted.

  • Stayed May 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wawa, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“The spacious hotel situated in a quiet area”
4 of 5 stars Reviewed 31 January 2011

The spacious hotel situated in a quiet area, two large swimming pools and good food, nice service, to the rocky beach very close. Excellent place for people who value peace, especially for families with children. We took in the hotel and rented a two poslki samochodd for 2 tygodnei our stay was great, hotel is perfectly located for local beaches and attractive places to visit, the food quite good, in the immediate vicinity of the beach clean, but no knocks, pebbly, with sand at entrance to the sea, but as the surrounding beaches and Falasrnna sensational Elafonisis

  • Stayed July 2010, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask patyczak about Chrispy World
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Nice and Relaxing”
5 of 5 stars Reviewed 17 December 2010
1
person found this review helpful

Very nice for relaxing holiday. Clean, nice pool, easy to rent a car and travel around.
. Could be more food verity but personally I am not fussy. will go there again

  • Stayed May 2010, travelled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Chrispy World

  • Chrispy World Chania
Address: Rapaniana, Kolimbari, Chania Town, Crete 73006, Greece
Price range (per night):* 40 AUD - 139 AUD

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