For a start in my line of work I know alot about hotels and this one does not deserve to be a 4 star hotel, I have never in my my life seen swimming pools in the state that these pools were in and still be open! Mould and food and grim in the filters around the pool dead insects at the bottom of the pool! I never in two weeks saw anyone clean or check pools and as for the other pool it was green and smelly! Also the local stray dogs were swimming in the pool nice!! The manger was very rude and has no customer service skills what so ever! Does not speak to her customers you are just a number and pay her wages one thinks! But the supervisor in the buffet rest was lovely just wish they were all like her! I would not go back if you paid me! Good luck just being honest!
- Chrispy World Chania
