Before I start this review I want to say I have never written a review previously about anywhere that I have stayed, I am aware that people are damming when they write some reviews about hotels on here and they are not really justified, I feel so strongly about my experiance I have had to put it into writing.
Location : The hotel is situated in one of the worst parts of Athens were drug addicts and a lot of undesirable people are, it is a pretty unsafe area and at night even worse, you can really feel it the all time.
There are no shops or restaurants in the area. The rooms were very noisy and they are all facing the street where day and night you can hear shouting and arguing ! If it gets a little quite at night then you hear the cars roaring the next big main road one block away!
The hotel was clean looking, however once the smell of chlorox had subsided in the bathroom there was not a nice smell. The bedroom had a large bed it was comfortable but there was not much space to move around with a side table blocking the access of the very small wardrobe with doors that were difficult to open on the other side was a sad 1970 minibar, there was a chair in the room but because there was not really any room for it it was placed in a corner that made it impossible to sit on.
The staff were extremly rude and hardly gave a smile! On two occasions my friends were stopped from coming to collect me from my room! apparently some sort of policy of the hotel ! The staff were completly rude in dealing with this situation, making me feel as though I was doing something wrong. One of the rudest members of staff called Salvina made some comments about me as I was still going up the stairs I ve never felt comfortable from the minute I checked in. I would have checked out of the hotel after this, I had however paid for the hotel up front via an internet deal ( never again) so I had to stick it out for one more night.
The wifi is suppose to be through the all hotel but only works near reception, I heard other guests making the same comment as me, but all was ignored and all guests ended up at reception in front of everyone', so there was no wifi in the room as advertised.
On the first day I was told breakfast was €8 ( like it was also advertised on the website) the following morning I was made to sign a check for €14 by a very rude waiter, even though I explained I was a guest and gave my room number. It took about 15 minutes when I checked out to rectified the price to € 8. The breakfast wasnt even worth the eight euros. Because of the rudness of the staff and the way I was being treated and also because I was in a foreign country I felt that if I complained to the manager I was going to get the same response, so I thought I would just stick it out for one more night before I left.
To sum all of this up, it was my first time in Athens which I enjoyed. However the hotel was in a really bad, noisy, in an unsafe location with completley rude uneducated staff. I now know why this hotel was advertised as a deal on the internet because no one else would stay here. It is supposed to be four star, I have travelled a lot throughout Europe and the US and this has got to be the worst four star hotel I have EVER seen.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC