We have been coming to this hotel for at least 3 times over the last two years. Problems are still the same: the satellite box doesn't work, and the scart cable is the problem (so bring your own). On one occasion the cable was removed from another guest room (so move the problem around) It takes at least half a day to get an extra pillow after repeated request. There are no waste bins, except for a tiny pedal bin in the bathroom. The desk is situated opposite the bed and if one is sitting on the chair the other can't get past. There are too few staff, when we came the receptionist has to take a call which lasted for about 20 mins and guest were has to wait, just like that. The receptionist is barman, chambermaid and handy person at the same time, so no wonder he can't really cope and stay friendly.
The place is a building site at the moment and heavy noise can be heard from at least 6.45am till sun set, I think they are extending the place. BEWARE not all rooms have airco, our present one has thank God. It gets really hot when the sun is shining. Internet is free and reasonable. Parking is terribly and not available at the hotel, they refer you to one of the parking buildings where you have to pay. Take away the plastic sheet on your bed if you want a sweat free night.
- Also Known As:
- Royale Hotel Brussels
- Hotel Villa Royale Brussels, Belgium
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