We stayed here for two nights following a cruise that ended in Lisbon. The rates were reasonable and they upgraded us free of charge to a beautiful, and very large suite on the fifth floor. Even though we arrived early (10 am), they let us up to our room immediately. The service was first class, the buffet breakfast was stellar, and the view from the rooftop terrace bar was stunningly beautiful, although the drinks were overpriced, and not particularly good. The hotel is located in the high end shopping part of town, and is a block from the hop on/hop off bus, and a reasonable walk to the waterfront. Taxis were easy to find. High speed wireless internet was complimentary, and there were two flat screen tvs in the rooms. We would definitely stay here again in our future trips to Lisbon.

This was the second hotel we stayed in during our recent trip to Lisbon. We stayed at Hotel Borges for our first three nights and booked the Tivoli as a treat at the end of our holiday, and a wonderful treat it was. The staff were very attentive - the doormen opened our taxi doors almost before it had stopped. We arrived around mid-day and the staff on the reception desk were very helpful. Although check-in was not until after 2pm we given our rooms straight as we were travelling with children. We had two identical interconnecting rooms towards the rea of the main hotel (room 146 and 148). Alhough there was what appeared to be air-conditioning equipment outside our rooms once double glazed windows were closed there was no noticable noise. The rooms were comfortable and of reasonable size and looked as if they were included in the renovation of the hotel which took place in 2008.

We didn't have breakfast at the hotel. At €15 per person per day it seemed over priced but, has I didn't try it, it may have been worth it. We did order drinks from room service one evening and they arrived within minutes of us putting the phone down.

The hotel is on on of the main avenues in Lisbon but is not at all noisy. It's a short walk to the nearest underground station and about 10 minutes to the squares and tourist areas.

Although there is no taxi stand nearby getting taxis is not a problem as they regularly drive past the hotel. Our taxi to the airport was less than €10 and took about 15 minutes. This is a wonderful hotel wirh a great lobby and I would happily stay here again.

Checked in but on going to room found a toilet in mid repair. manager apologised. Went out sightseeing but on returning although toilet was functional we found soiled underwear left in the room. Manager apologised.
free drinks in Sky bar are not as presented. drinks are up to 4 times price of other hotels and restaurants let alone bars in the area. You are charged for everything even coffee sachets left in room.

Looked long before booking. Wanted a king bed, pool and close to the tourist sites,and restaurants. Tivoli was outstanding, paid a little more for a king bed and breakfast and got a lot for my money. The rooftop bar offers a great view of Lisbon and should not be missed even if you don't stay at the hotel. Drink prices are urban chic prices but the view and cool vibes make it a must stop before or after dinner.