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Tivoli Marina Portimao: Traveller Reviews

4.0 of 5
Hotel amenities
Marina de Portimao, 8500-843, Portugal
Ranked #6 of 82 hotels in Portimao
4.0 of 5 stars 286 reviews
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286 reviews from our community

What travellers say about this hotel
  • Praia da(5)
  • Very clean(4)
  • Pool area(3)
  • Roof terrace(3)
Traveller rating
    138
    95
    35
    10
    8
Only show reviews for Family (43) | Couples (81) | Business (5)
Date Rating
shazzara
shrops
1 review
“they dont tell you what its like on the web site!”
3 of 5 stars Reviewed 15 June 2010

We stayed recently here, the hotel is so spread out it was unbelievable, we were a ten minute walk from the main pool and breakfast room.
The pool did not have a single free sunbed at 10am, the staff did not give two hoots about this,
breakfast was average but a lovely setting looking at the Marina.
The room cleaning service was poor, a good mini bar but very pricey.
Not worth going on holiday here.
You could get far better for the money we paid.
They seemed under staffed.

  • Stayed June 2010, travelled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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TrixieTipperary
Tipperary
1 review
1 helpful vote
“An Amazing week , and wonderful wedding day : )”
5 of 5 stars Reviewed 3 June 2010
1
person found this review helpful

We have just had a fantastic week and wedding day here , the staff were brill and the hotel was so relaxing and well maintained , we had a group of family who also stayed and were very impressed , no complaints . It's a quite area but only a short walk to the busy street of Parai da Rocha , which has lots of restrants , pubs/clubs and small shops , We and all our guests really enjoyed our holiday .

  • Stayed May 2010, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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tararose
Cork, Ireland
Senior Reviewer
7 reviews
14 helpful votes
“A Family Wedding”
4 of 5 stars Reviewed 14 April 2010
2
people found this review helpful

Stayed in this Hotel for a family wedding
The rooms were very clean and spacious and the bathrooms were spacious too. I must say housekeeping do a great job.
The reception desk were very helpful.
The Wedding Reception was in the Hotels Restaurant and i must say service and food was top class and Breakfast had a great choice to pick from it had lots of different breads and fruits.
The only thing as we were in a group the rooms were not together and as its a large Hotel the were a 10 min walk to get to some family members. The hotel has a shuttle car to take people back to there rooms though.sometimes it was hard to get them.
Also why do they have to charge for wifi that you can only get in the hotels bar and reception area.

  • Stayed February 2010, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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WadeFamilyLiverpool
Liverpool
1 review
2 helpful votes
“Great hotel, fantastic location. Back soon, I hope!”
4 of 5 stars Reviewed 4 February 2010
2
people found this review helpful

We've been to the Algarve a couple of times but only to Albufeira, which we love. My wife found this hotel for a well earned winter break and we loved it. We stayed for 3 nights. The hotel was clean and tidy, as was the room. The service we recieved was also very polite and efficient. The hotel location is within the marina area of Portimao but very close to the great beaches of Praia da Rocha. Obviously the resort was very quiet when we arrived at the end of January but this was just what we needed. It was also easy to imagine how busy it will be in the summer when we plan to return (with our children this time). If you plan to eat out, try La Dolce Vita. A great little italian restaurant which was surprisingly busy when we visited on our last night. The only negative comment I can make was that the hotel gym was a little tired with some pieces of equipment in disrepair. It did have a great view over the marina though.

  • Stayed January 2010, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Familyman50
Dublin
2 reviews
3 helpful votes
“So this is about money sir!”
2 of 5 stars Reviewed 24 January 2010
2
people found this review helpful

We stayed in a two bedroom apartment during the summer. Location was good during the day as we were near the pool and beside the beach. Buffet breakfast was generally good.

At night the local bars around the marina and boardwalk come to life so don't count on getting a good sleep, as from 1am to 5am, especially at the weekends, locals returning home from their night out scream and shout without any regard for the hotel residents (our room backed onto the road and overlooked the marina).

A few days into our stay we received a note under our door to say part of the main pool would be sectioned off for a number of days to facilitate a fashion show. We, like most of the other residents, had not been informed this when booking. We complained to the hotel duty manager who said that this was for the benefit of the hotel residents. Transportation to a small pool elsewhere in the complex was provided - the pool was small and far away from the main hotel. It turned out that the main pool, the centre of life in the hotel, was sectioned off fully for about five days. When I met with the General Manager he questioned my motives for complaining and had the audacity to question whether this was about money! We booked a four star hotel for a family holiday by the pool not a construction site- he obviously doesn't understand that a customer expects to get the facilities that they pay for and that are advertised. The staff from the top down have total disregard for customer care once they have you there.

  • Stayed June 2009, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Tivoli Marina Portimao Also Known As

  • Tivoli Marina Portimao Portimão
  • Tivoli Marina Portimao Hotel Portimão
  • Tivoli Arade
Address: Marina de Portimao, 8500-843, Portugal

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