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Hotel Alpes et Lac: Traveller Reviews

Place de la Gare 2, Neuchatel, Switzerland
Hotel amenities
Hotel Alpes et Lac
Ranked #4 of 12 hotels in Neuchatel
4.0 of 5 stars 21 Reviews
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21 reviews from our community

    Trip type
Traveller rating
    4
    14
    3
    0
    0
Date Rating
Yorkshire, UK
Senior Contributor
24 reviews 24 reviews
Reviews in 20 cities Reviews in 20 cities
36 helpful votes 36 helpful votes
“Clean and welcoming”
4 of 5 stars Reviewed 23 January 2012

Conveniently located directly opposite the railway station in Neuchâtel, the Alpes et Lac hotel is a good 15 minute walk from the centre of town but commands an impressive view out across the lake to the mountains.
I stayed in a room overlooking the town, on the third and top floor. The room had a real wood floor which is colder than a carpet but despite the time of year I travelled the room was plenty warm enough for me.
Heating is provided by large but rather old fashioned radiators. The rest of the room was furnished in a more modern style. The desk and chair provided for working or writing was adequate and allowed for good ergonomics. There were also two chairs and an occasional table, none of which was of any particular use.
My room had twin beds; the one I slept in was comfortable and provided with plenty of sheets.
As noted by previous reviewers, hanging space is provided by a slightly strange curtained hanging rail arrangement. Since I was only staying for a single night I had little luggage and only needed to hang a suit but if I were in Neuchâtel for any length of time I might struggle for space.
The bathroom was very clean and had plenty of clean towels, though there was also a strange humming noise, as from a generator.
The main plus point of the room is definitely the view – on a clear day you can see right across the lake and into the mountains beyond (see photograph) and the room is very light. If this is likely to pose an issue for sleeping, the room also has an external shutter that can be lowered.
I ate breakfast in the hotel – a reasonable spread including breads, cheeses, salami, croissants, fruit juice including freshly squeezed orange juice, and I ate dinner in the Chinese restaurant beneath the hotel, which was quite pleasant. The disadvantage of the hotel’s location is that it is a fair walk down into town down the hill though I suppose that might be a good way to work your meal off! For reference, the hotel is at about 475m and the town centre at about 430m. If you need a taxi, there’s an abundance at the railway station.
The staff are friendly and knowledgeable, and there is free wi-fi throughout the hotel – you will need a WPA key which is available from reception. There are wireless routers on each floor, so signal strength is good.
The hotel has a terrace leading out from the restaurant, which was not in use at the time of my visit. It does not have a swimming pool or gym but Neuchâtel does have a public swimming pool (Nid du Crô) which is about 25 minutes away on foot.

Room Tip: I would request a room overlooking the lake.
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  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Singapore
Senior Contributor
43 reviews 43 reviews
Reviews in 34 cities Reviews in 34 cities
31 helpful votes 31 helpful votes
“Good enough for one night stay only”
3 of 5 stars Reviewed 9 November 2011
1
person found this review helpful

The view and location are great but the lobby and the rooms need more attention, even for a 3 stars hotel. The restaurant look is 50's but actually we don't know what has been refurbished or not. The rooms are small and there is no cabinet to hold your shirts or jacket.. You can do it but using a hook along the wall! In the bathroom, your toilet bag will only find its place on the wc... Just too bad..

  • Stayed November 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask LaurentP_10 about Hotel Alpes et Lac
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Dublin, Ireland
1 review
“Great hotel vith a great view”
5 of 5 stars Reviewed 22 September 2011

Stayed her on business for 3 nights. Had a room with a view of the lake which was honestly only stunnng. Staff very friendly and helpful. Breakfast is your standard fare. Had dinner on the terrace one evening which was very good.

Room Tip: Ask for room with lake view - some of which have small balconies
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  • Stayed September 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask wkmvisit about Hotel Alpes et Lac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Top Contributor
61 reviews 61 reviews
Reviews in 36 cities Reviews in 36 cities
63 helpful votes 63 helpful votes
“Clean and somewhat convienient”
4 of 5 stars Reviewed 15 September 2011

Stayed here for 4 nights for a business meeting which was in Neuchatel. While I was not lucky enough to get a lake side facing room (my room faced the train station), I found the street relatively quiet except for one night when there was a little ruckas around 11 PM that was quickly squelched. This is a small town and the train station area is safe and clean.
Breakfast was included and was ok for your basic French/Swiss breakfast. Noteably, there was an orange juice press where you could squeeze your own fresh orange juice, and they were happy to make me boiled eggs order. The bed was comfortable, and I liked the nice wooden floors. It was exceptionally clean.
Location is ok, but note that while it is across from the train station, the station is located up the hill from the main town. It is a quick walk in to the town, maybe 10 minutes downhill, and if you don't want to hike back up hill you can always take a bus or the furnicular back to the station.
The front desk was exceptionally nice. There was no in-room coffee/hot water pot. WiFi is free. No Fitness center (but if you walk up and down the hill enough each day you don't need one).

Room Tip: Ask for lakeside, it's like staying at a whole different hotel...
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  • Stayed September 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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Ask 3GDude about Hotel Alpes et Lac
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Zurich, Switzerland
Top Contributor
54 reviews 54 reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
“perfect location”
4 of 5 stars Reviewed 6 March 2011
2
people found this review helpful

This is a nice hotel, fully renovated 10 years ago, and perfectly located just in front of the rail station of Neuchatel. Form there, beautiful view on the lake, so make sure you get a room on the lake side, it is very nice. Hotel rates are quite high for Neuchatel but tehre are only a few decent hotels in Neuchatel. All in all therefore a very good choice.

  • Stayed March 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Hotel Alpes et Lac

Place de la Gare 2, Neuchatel, Switzerland
Price range (per night):* 145 AUD - 226 AUD

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