Villa San Paolo is an OK hotel with fantastic views of the Tuscan countryside and of San Gimignano. But what was disappointing is that the website implies some kind of contemporary boutique hotel based in a classic old Italian villa, when in reality most of the hotel is a modern block with basic rooms decorated almost 20 years ago.

Despite asking for a rose garden room (from a previous TripAdvisor recommendation), the room was actually very disappointing and the potential view of San Gimignano from the garden was almost entirely obscured by a staff car park gate.

The restaurant had the most spectacular views but the staff were stressed and the waiting times were so long that at one point we just got up and left. When we did eat at the hotel, the food was average at best. Good pool, but otherwise not recommended.

We stayed at this hotel. It was more "off the beaten path" than our Travel Agent had told us but it was a beautiful drive. Hotel was clean, the grounds beautiful and we would recommend. However, the restaurant staff seemed annoyed when waiting on our table...We ate there each night and it was the same experience each time. It's hard to eat away from the hotel because you do not want to be driving in the Tuscan hillside at night. We def would return to the hotel and just be prepared for restaurant staff service to not be so accommodating.

I visited this hotel on my honeymoon for 4 nights and couldn't have asked for a more beautiful hotel in a romantic setting. The room was absolutley gorgeous with a balcony overlooking San Gimignano. The pool and spa were lovely too, and the breakfast delicious. My only criticism though is that on our last day we had to drive back to Pisa airport. Having little experience of dirving in Italy, my husband was a little anxious, so we asked the hotel staff for a map. They didn't have a map though and seemed to think we were a bit silly to ask for one! The man behind the reception desk wouldn't print one off and just said "oh its really easy, you will find it in no time!". Anyway, he ended up scribbling something on a piece of paper, and we had to go into San Gimignano to buy a proper map. I would have expected a little more reassurance; but apart from that we had a wonderful time and it was the most beautiful hotel I've ever stayed in.

We spent four nights here in September. With recent adverse comments about this hotel, we had concerns, but they were unfounded. Our standard room was spacious, clean and light and with its own garden terrace. Staff were without exception friendly and helpful, and the breakfast choices were plenty and delicious. The one evening meal we had was OK, but we had better in San Gimignano at less cost (even taking into account the excessive car parking charges in the town!)