This place was a bit over our budget but a nice change for us during our trip :) It was very clean and had beautiful big rooms. The shower in our room was amazing! Its was a marble shower with a big rain shower head :) They had a lovely breakfast, as well as free wi-fi.
Our room over looked the courtyard where there were benches and grass in front of a beautiful church.

I'm not sure I'll ever stay anywhere else in Florence. This hotel hits on all levels - location, price, quality, breakfast, facilities. Our room was nicely furnished and decorated. The breakfast was excellent with all sorts of healthy options. It's hard to beat the location. It's a 3 minute walk to the train station, and you can be at most landmarks within 20 minutes. Stores and restaurants are very close. The Napoleon room is a nice warm place to relax in the evening.

We have travlelled to many Countries and this hotel is the best. Absolutely faultess and we would absolutely stay again and again and again...
We stayed in their family room which were two inteconnecting rooms each with their own bathroom. The beds were so comfortable and the decor was like a palace!! The breakfast was fabulous and all the little things (including the intimate cleanser!!) were nice touches.

This hotel has no faults - it was perfect. I stayed there for 5 nights in the middle of August 2011 and given the high temperatures the experience of walking into the cool reception was amazing. The reception staff were extremely courteous and helpful at all times.

Through Trip Advisor we asked for a room with a view of the piazza and they did not disappoint. The room itself had a double aspect view which was truly amazing. The bathroom was covered in marble, floor to ceiling. Breakfasts were excellent, and the rooftop terrace was ideal to bring your own bottle and sit on the rooftop taking in the rooftops of the city including all the cathedrals.

As for location, Hotel Santa Maria Novella is a 5 minute walk from the train station, and unlike the reputation some hotels have for proximity to train stations, this is very different. From the hotel you are only 2 minutes walk from the Duomo in the centre of the city - in fact you are only 10 to 15 minutes from all of the main attractions including the Academia, Uffizi Gallery and the Ponte Vecchio. You could not ask for a better location for a city holiday.

Thanks to this hotel I love Florence and I am definitely going back!