Visited October 2011. We booked a room for 3 people and received a small room with a squeaking toilet. Really couldn't move much when a 3rd bed was put in.
The AC didn't work and it was really hot even at night. When i went to check at reception i was told that the AC in the building has been shut down for winter time and she can get me a fan for the room if i wish. This is a very old European tradition to play with the central heat/AC in the building and not allow the guest to have the temp he prefers at his room.
Anyway, when i called 30 min. later for a fan reception had no idea what i was talking about and suggested opening a window...hardly slept with all the mosquitoes and moved to a different hotel the next day.
Room itself is outdated but works and breakfast was Ok. The hotel parking is around the corner.
For the price charged (same as the much better hotel we moved to) they should offer much more...
- Best Western Florence
- Florence Best Western
