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BEST WESTERN Palazzo Ognissanti Hotel: Traveller Reviews

4.0 of 5
Via Maso Finiguerra 12r, 50123 Florence, Italy (Formerly Primavera Hotel)
Hotel amenities
BEST WESTERN Palazzo Ognissanti Hotel
Ranked #228 of 473 hotels in Florence
3.5 of 5 stars 176 Reviews
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176 reviews from our community

What travellers say about this hotel
  • Train station(6)
  • Ponte vecchio(5)
  • Great location(3)
  • Very helpful(3)
Traveller rating
    40
    78
    42
    13
    3
Only show reviews for Family (19) | Couples (58) | Business (11)
Date Rating
Israel
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Average- No AC from October...”
3 of 5 stars Reviewed 12 February 2012
1
person found this review helpful

Visited October 2011. We booked a room for 3 people and received a small room with a squeaking toilet. Really couldn't move much when a 3rd bed was put in.

The AC didn't work and it was really hot even at night. When i went to check at reception i was told that the AC in the building has been shut down for winter time and she can get me a fan for the room if i wish. This is a very old European tradition to play with the central heat/AC in the building and not allow the guest to have the temp he prefers at his room.
Anyway, when i called 30 min. later for a fan reception had no idea what i was talking about and suggested opening a window...hardly slept with all the mosquitoes and moved to a different hotel the next day.
Room itself is outdated but works and breakfast was Ok. The hotel parking is around the corner.

For the price charged (same as the much better hotel we moved to) they should offer much more...

  • Stayed October 2011, travelled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Contributor
13 reviews 13 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Good hotel”
5 of 5 stars Reviewed 8 January 2012
1
person found this review helpful

Its a good hotel, near to the train station. The roons are note so big, and its not so cheep, but worst it.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caracas
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
18 helpful votes 18 helpful votes
“Outstanding”
5 of 5 stars Reviewed 4 January 2012
4
people found this review helpful

Great hotel. A four stars no doubt.
We prepaid the room and arrived very late. Lady from front desk (Giada,very nice girl) gave us room keys, knew that we were tired and did not delay at all checkin. Breakfast was good , fresh products and attentive waiters. Rooms we a little bit small but hey, its italy!

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mugla, Turkey
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“satisfactory”
3 of 5 stars Reviewed 2 December 2011
1
person found this review helpful

stayed here for a night during my visit to Florence. the check-in and check out experience here was great, very friendly staff, willing to help all the time. Breakfast was great; good variety, nie and fresh food. the room was basic, small but clean. decor could have been better. room may need to be refurbished. bathrooms were good (size and cleanliness). Good location, close to the Santa Maria Novella train station and downtown. Overall, the say was ok but expected more for the price I paid

  • Stayed November 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bergamo, Italy
Senior Contributor
41 reviews 41 reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
“Useful location”
3 of 5 stars Reviewed 22 November 2011
1
person found this review helpful

Trip business to Florence and I slept at Palazzo Ognissanti Hotel. Price was more than ok for Florence (92,00 euro with breakfst and parking included). Room was clean and tiny, quite wide and bathroom was clean and full equipped. Nothing special anyway. Most important plus for this Hotel is however its location: 10 minutes walking distance from Duomo, Ponte Vecchio, Piazza della Signoria, etc. Only negative thing was a noise made by elevator as my room was wall to wall with it.

  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about BEST WESTERN Palazzo Ognissanti Hotel

  • Best Western Florence
  • Florence Best Western
Address: Via Maso Finiguerra 12r, 50123 Florence, Italy (Formerly Primavera Hotel)
Price range (per night):* 100 AUD - 261 AUD

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