Don't stay here. The airco does not work and it is located in the middle of nowhere. It costs 20 euros to travel by taxi to the city center. The rooms and bathroom are tiny. Breakfast is minimal, although the croissants were fresh at 7 AM. Staff was unable to check us out and we had to wait for half an hour for another employee before we were allowed to pay for our stay. Upsides: free internet. (allowed us to book another hotel for the rest of our stay)

We were very pleasantly surprised by an assistent fluent in English - which is not common (in our experience anyway) in Italy. At that she was also very friendly and helpful. The rooms were clean, access to Florence by bus is quick and easy, there is a wonderful restaurant just down the road (offering delicious food at excellent prices); no complaints. If you like to bath the bath might be a tad on the small size, but other than that the experience was wonderful. We also had a beautiful view of the street from our window.

It was not centrally located. It was dirty. The guy at the desk was completely unhelpful. I do not recommend anyone stay here.

We stayed here as part of a package deal that we booked at the last minute back in November. I had read the reviews after booking and was a little concerned, but my husband and I are the type of travelers who make the best of things so it wasn't so bad. The quality wasn't terrible but it did seem to be more like a hostel than a hotel. It is also quite a distance from the main sites of the city, however the hotel staff were very helpful in telling us how to catch a bus into town that was very convenient and only a block and a half from the hotel (the bus ride was about 10 minutes). We also like to walk when we travel so we did that too and it was about a half hour walk to the Ponte Vecchio and other sites in the city center (we do walk pretty fast though). The funny thing is that we stayed in two other much nicer hotels in Venice and Rome as part of the same package but I honestly slept the best in this hotel. The bed seemed like I would be uncomfortable but it actually was really comfortable and it was quieter than the other hotels we stayed in. The only really strange thing about this hotel was that the shower and the bathroom were sort of one in the same. There is no shower stall, you just sort of shower in the corner of the bathroom so water gets everywhere. It was a little tricky, but not a big deal. I guess I am just writing this to say if you are locked into staying here, don't stress too much but if you are looking for something on the nicer side that is very close to sites, this may not be the place for you. Enjoy Florence!