The location for the hotel is a convenient walk to all major attractions. The furnishings in our room were a bit on the shabby side, but kept very clean. The hotel staff is wonderful especially Monti! Our departure was scheduled before breakfast and the hotel arranged a take away breakfast and set up our taxi for our early morning departure. We would stay here again! The staff makes your visit to Florence even more enjoyable!

We just spent 4 nights at this hotel in Florence, Italy, and the staff are SO helpful. We couldn't find the hotel (we were driving) and the concierge ended up finding someone to meet us where we were, drive us to the hotel, and then drive the car to the parking garage.

The only drawback to the hotel is that it is not handicap accessible. To reach the lift you have to go up two flights of stairs. And the lift is only large enough for one person and a suitcase, or two people without luggage.

My husband and I stayed here during one of our honeymoon stops. We spent a few nights in the hotel which is located a short walking distance from all of the major Florence sites. The staff was wonderfully warm and friendly...especially Monti! He greeted us whenever he saw us and always asked how the honeymoon trip was going. It may not be anything fancy, but they have internet you can use, a lovely little breakfast room and all the staff works hard.

Sadly only spent 1 night at Hotel Alessandra, but we loved every minute of our stay in Florence. I was traveling with three age 70+ relatives, so the stairs to the lift were a little much for them. We just took it slow going up and down. The hotel is in a typical Florentine setting on a quiet, narrow street, but go down to one end of the block and you're at the Ponte Vecchio, go to the other end and you're at Via Tornabuoni and stores like Ferragamo.

I stayed in a triple (room 8) with three single beds. The highlight was our HUGE private bathroom with a BATHTUB and nice towels. After staying in a small room in Rome with a pittance of a shower, the tub and ample supply of hot water was a major luxury. My in-laws were in a double with two twin beds, room 26 I think, and they had the same great setup in the bathroom plus a fabulous view of the Arno.

Our highlights - the breakfast is huge by European standards, with eggs, cold cuts and plenty of pastries. The free WiFi was great and the connection was very fast; the only downside is that I couldn't access it from my room and had to sit in the hallway at 11pm in my PJs! The front desk also allows 10 minutes of free international calls per day, so that was a nice unexpected perk.

The price was higher than I'd normally pay, but I think it is fair for the location.

Monti was so gracious and such a bubbly personality - he called my mother in law "sweetheart" and she thought that was the best! He recommended wonderful, if a little out of the way restaurants, plus good places to find locally-made leather boots. Andrea was very helpful to make sure we got our Facebook discount for the room.

All in all - Hotel Alessandra will forever remind me of Florence!