We stayed here 2 nights. The hotel is very nice - rooms and lobby are nicely decorated. Great location - across from the train station and 10 minute or less walk to Duomo and tourist district. Staff very pleasant and helpful. Nice breakfast included - assortment of breads, yogurt, cheeses. Bathroom was nice - no issues with hot water, etc. Located on a busy street but did not notice the street noise at night. Lots of restaurants within a few blocks. There is a wonderful tour agency around the corner - a very sweet, helpful woman runs it. She gave us a wonderful restaurant recommendation.
My only complaints was that their computer for paid internet was difficult to use - had an old keyboard that made typing slow - very frustrating when you are paying by the minute. Also, one of the blankets on my bed was really stinky - that kinda grossed me out. If I was traveling alone, I would not walk the neighborhood alone at night - a little shady.
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