Just returned from a visit in Florence. We went to see the Capella Medicee with the very elaborate chapel of princes and the very renaissance chapel of Michelangelo which contained the tomb of Lorenzo the Magnificient and his brother and nephew. We were sad that the Laurentian Library was closed and we did not see any sign about it. There weren't very good directions or informational things given out. We walked around to the cloister and thought the woman directed us to the crypt underneath to the left of the chapel, we we thought we had seen. Then a sign in the front told us that this was a different crypt, so we went back to go in and the woman marched up to us and in a surly tone of voice told us that she just told us that the library was closed, when in fact it appeared she was directing us to a different door that we could have gone in if we wanted. Then she directed us out of the cloister and told us we could pay another admission to see the church if we wanted. I have to say it was upsetting to be treated like a trespasser when we paid our admission of about 8 euros each and were given 2 tickets, but it turns out that one ticket is for the reliquaries before the chapel of princes. I understand that it can be difficult to deal with the public, but it seems that the money of tourists are what help to keep up these massively expensive monuments, so were not the blight that sometimes we are treated like. I have to say that I was very upset.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC