We have stayed here numerous times and found this to be our favourite hotel in Florence. It is in a great location, just minutes from the train station and tucked away from the hordes around the Doumo, yet the main sites are just a ten minute walk. The hotel looks non descript from the outside, but when you get past the lobby, the courtyard and garden surprises. The breakfast room and courtyard are where you can have breakfast or have an excellent supper. Try to get a room at the back of the hotel and away from the main street. The only restless night we had a few years ago was when we were placed there. All in all, this is our favourite hotel in Florence. The room rates vary, so do some research before booking. The hotel staff were also very helpful when we booked advance tickets to the Uffizi and when we rented a car and driver for a wine tour. Have a great time in Florence

My husband and I stayed at Hotel Rivoli for one night and our stay was in all, pleasant. The Bell Boy immediately took our bags when we entered into the hotel and was very courteous and pleasant. The front staff was polite and helped us out with our questions and concerns.

The quality of the rooms was okay but the carpets needed some cleaning as we didn't feel they were clean and had to resort to walking around the room with slippers. Because of the carpet presumably, our room also had a funny, mouldy smell to it which did not disturb us that much but we definitely noticed it.

The location of the hotel is excellent, very close to the tourist attractions.

The restaurant is great!

We were on the 2nd hotel of 3 week trip (Rome, Venice, Florence & Lake Garda), we arrived via train, private transfer from station to hotel. In fact, so convenient for the station that the transfer wasn't necessary. The outside of this hotel gives one no indication of delights within. Step through the doors into a charming cool & beamed ceiling enclave to be met by the highly professional, unflappable, calm & extremely friendly and smiling Francesca. We had two rooms for 4 nights, ours was comfortable, good sized and had the wonderful advantage of balcony with table & chairs overlooking the courtyard - what a delight - so pretty and a lot of trouble taken to make this a very special place to be. I can't speak too highly of the extremely high quality of the staff, elegant service from Luciano & Elona - wonderful diners outside - 5 star cuisine to delight, great wine recommendations. Good breakfast selection. Very clean, deferential service. Loved the pool, loved the plants and pretty outside spaces. The location is excellent, everything is close by - didn't want to leave and would recommend this hotel above all others (4) that we stayed at. I hope that the staff get rewarded - they are truly the best in the hospitality business - thank you to all of you. P.S. They will organise just about anything for you.

Great value, the rooms were large, bathrooms beautiful and the amenities and public spaces lovely, especially liked the garden for breakfast and the hot tub for relaxing after a long day of sight seeing...staff was a bit stuffy...great location near train station.