My husband and I had a wonderful experience at the Relais. All the staff were very friendly and helpful. Our room was clean and spacious and we had a wonderful view of Cortona from our window. We loved the breakfast every morning in the garden and listening to the church bells in the distance. We enjoyed the pool and the free wi-fi and it was convenient to day trips all over Tuscany. Luciane, Sarah and Elenora made us feel right at home.

Actually we liked the rather 'off' location to Cortona, feeling part of the typical italian landscape and had nice views around. Cortona was only a 5 mts drive uphill and we were glad we didn't book a hotel in the inevitably touristic centre but a few miles outside.
The room and furniture had a very old italian ' borgo' atmosphere, including an old dusty smell, which, once noticed, we were used to very quickly. The bathroom was large and well supplied. The swimming pool is very nice situated in the surrounding fields. The service was accurate, missed a bit a family feeling though (after a very warm welcome we saw 5 different people at the reception in 1,5 day). Breakfast was nice on a terrace outside. Perfect place for exploring the south of tuscany.

The hotel itself was fine, our only complaint there was that the bed was too hard. The pool area was great, and the pool larger than expected. Other than the pool, there was nothing special about the hotel. What we didn't like was the location. We thought it was 2 km outside Cortona, and that we would be able to walk to town for dinner. It is 3-4 km from Cortona, and Cortona is at the top of a very, very steep hill. So it would have taken a long time to walk. The reception expected the taxi to cost 18 EUR each way, so we ended up driving for dinner, which meant no wine for the driver. No restaurant at the hotel either, and nothing closer than Cortona. So we wouldn't recommend this place unless you don't drink - I'm sure it is possible to find similar places it a better location.

I was there in august with my family and friends. Friendly welcome, fine location, comfortable and clean rooms, lovely pool, although if the frequent presence of bees in the water could make it sometime dangerous, especially for allergic subjects. Attention to agree in advance the price of cleaning if you choose the apartment accommodation . We paid 30 euros for three days for the final clean and this price was not envisaged at the time of booking.