We stayed for one night only, our room was not very clean the bathroom had a horrible smell and the breakfast was not great either. On the plus side it has free parking and is in a good location. The front desk staff are really helpful.

A pleasant stay. Staff were friendly, rooms if a bit dated were clean and comfortable. Breakfast was great, good selection, one of the best we had in Sicily and the view from breakfast room was fab. A great location to explore the area with free parking opposite. Overall not very luxurious but very good value for money and staff were nice.
Great restaurans and shopping nearby

not good for bussiness trips. Wifi unaccessible from the room they gave me,and personnel indifferent,not even tried to apologise for the "free wifi connection available".The rooms seem quite good but overall the services were below expectations

Having spent nearly three weeks traveling in Sicily, we were very disappointed in the Grand Hotel Siracusa. While it had many of the trappings of a grand hotel, it fell short on most accounts. Lights didn't work (even after asking for repair), heating system was awry, promised internet reception in the room was available only in the lobby (making a working vacation nearly impossible), the breakfast was second rate (nothing hot except the coffee, which was not up to usual Italian standards, unlike most places in Sicily we stayed), and the desk service -- particularly a rude evening receptionist (male) -- was often misleading (such as walking directions).
I would not recommend that discerning travelers stay here or tour companies use this hotel.