I'm writing this review to alert other unsuspecting travelers from this awful youth hostel masquerading as a hotel. We spent two nights here recently during a two week trip to Italy and it was by far the worst experience we had in all of Italy and in fact of any hotel we've experienced to date.
1. There was no shower in our room, only a bath.
2. The staff would not change sheets or towels during our stay or supply us with cups. When we complained, they informed us that we would need to wait until after 10 pm at night when a different person would be on duty.
3. The room in which we stayed was very noisy as it was located on one of the major thoroughfares between Saint Mark's Square and the Accademia bridge.
4. The tv did not work.
5. The blowdryer in the bathroom did not work.
6. There was no soap in the bathroom.
7. There was no internet connection available, even though this service is mentioned in advertisements for the hostel.
8. The staff was very unhelpful and made few efforts to remedy any of the aforementioned problems.
9. Bed is two twin beds pushed together.
All for $250 per night!!!
The first floor of this location is a youth hostel with bathrooms down the hall, whereas we supposedly were staying in the hotel section, which was crappy.
Please save your money and stay elsewhere!!!
