Good location, but the first night we stayed on their planks of rock was so bad that we couldnt get any sleep and had to return back to the room after an hour of heading out to try and sleep again and missed the whole day. Also requested a double bed but got 2 single beds put together with no proper bedding.
Never got any service apart from the lady who made the breakfasts and she was friendly but I felt really let down that all the other places reviewed here mention how their B&B owners recomend local restaurants or how to get to places easily and we got nothing.
When I came to the front door I had to call the number on my hotel printout (lucky i had it!) to get in as I couldnt hear what the quiet automated message was saying when i pressed the buzzer. Being greeted by Skype, I found it really awkard and the reception was bad so didnt even understand anything. Was a really cold welcome.
I wasnt the only person in that hotel who was angry as next door to me the family were telling me how they've already had many arguments that day with the owner (over skype of course). Complimentary toilettries were already opened from the previous visitors too so not a nice feeling.
All I can say is if you are deciding between this budget B&B and another, go for the other as Im pretty sure they will at least have someone at the desk and proper pillows!! (and a door that opens fully and doesnt get stuck because of uneven flooring!) Avoid this place!!! It was depressing thinking of even going back to the room every night! I wouldnt do it again I'd spend more to actually have an all round nice experience in Venice.