The bad reviews about this hotel are very true and when you experience them in real, you highly regret for not listening to the poor guests who were nice enough to warn others. I feel this hotel should be fully refurnished as the beds are broken, mattresses and carpet smell disgustingly and all the other tables, cabinets, lamps and windows need a full repair. They also require new management where the staff is trained how to be atleast nice to guests. I too had a row with Mr.Roberto at reception and I cant believe how massively rude he is to all the guests at several occasions. Its true you do feel like living in a refugee camp where you also have to tolerate the staff's mood swings and the lovely answer "no" to everything. I paid money where I could have added few bucks and got myself a better deal in the heart of Venice. U cant enjoy night life outside Treviso as the last bus near the hotel leaves at 8pm. I would advise to choose another hotel and dont fall for the low price gimmick...

We have just returned from a few days staying at this hotel and we were concerned about the reviews, and so thought we would give our opinions. The hotel does look a little like a block of flats from the outside, however, as soon as you enter you realize this is a good hotel, a nice reception, with lift to floors, The rooms were small, however they were very clean and changed daily with towels and bedding, as was the shower and loo. the price was great too, as we shopped around the sites and found a single/double from hotelsclick.com for a mere £19 per night, a great hotel for a even better price. The number 10 bus stops outside, across the road which will take you into treviso for a mere 1 euro, if the ticket is bought from the reception.. Next door is a restaurant which served good food at an ok price, sadly no one smiles!!!
On the negative side, the bar at this time was closed at all times, and the breakfast is minimal, to say the least, but for £19 what do u expect, well alot more as most were paying the normal £50 per night, but overall, highly recommended and will be returning

I've traveled my whole life & I have never ever been to a worst hotel than this. The rooms were horribly dirty, smelly & outdated. You can hear hair dryers from other rooms all night. Breakfast items like yougarts & cheese were hidden when guest numbers would increase. The only answer you would hear from the staff is NO. Location is outside city and you feel deserted in a jungle. The hotel owner should immediately fire very rude receipionst named "Roberto". I couldn't make a complaint as the Manager was never present leaving inadequate people in charge. One night I was using the public computer in the lobby & Roberto actually snatched keyboard from me & asked me to take his permission first as if it was his personal property. I am speechless as I have never been illtreated like this & that too by a mere receipionst. I couldn't sleep the first night as Roberto had turned off the air-conditioner in absolute heat & humidity. I have a heart condition & I woke up at 3am sweating & having chest pains. When I asked Roberto to turn on the air-conditoner for just an hr so I could sleep, he plainly refused. I felt I was not a paying guest but a refugee getting shelter!!! Roberto needs education & manners how to talk to females & that too guests of the hotel! Zaheera was the only nice person who helped us & got us a better room. She should train others about hospitality. The beds however are so uncomfortable that you wake up with backaches every morning. Overall worst experience of my life!

I ruined my trip to Italy by staying at this horrible hotel. Very old, outdated,middle of no where & the rudest staff in the world. When we arrived, nobody bothered to take our luggage. The answer to every question/request was NO. We changed 2 rooms and both smelled & were not cleaned. Location was useless and had nothing worth seeing but again my trip was RUINED by chosing this hotel where air conditioners were turned off in 35C climate. You should pay a little more & stay in a real hotel in Italy. I strongly think this hotel deserves no stars & is worst than C grade motel