I have stayed at this hotel a few times before so i was little surprised that when I wanted to move my booking back a week as i could not get to Italy due to the Icelandic Volcano they refused and charged me for the two nights that I was not there for. If I had wanted a refund I could possible understand but I just wanted to move it back a week. I am totally disgusted and will never use this hotel or chain again.

We stayed here 4 nights and 5 days while touring the area. It was agood base for the area very handy for the Autostrada. We had a family room which was a great size and my daughter loved the toiletries. Breakfast was on the 7th floor and was a standard Italian breakfast. We used the free parking at the front of the hotel as the hotel will charge you 10 Euros a day to use their car park. The train station is a 15 walk or 5 min drive. There is a large supermarket/shopping centre just 5 mins walk from the hotel. the hotel staff were helpful. We would use this hotel again if in the area.

Good quality hotel in pleasant surroundings, within walking distance of central Padua. Room was large, with balcony – although the view wasn’t anything to write home about – and bathroom with all mod cons including hairdryer. 7th floor restaurant was fine, but I wouldn’t call the view from the terrace “spectacular”, it was just an ok view of the city. Porter was helpful on arrival and restaurant staff were fine. Unfortunately this hotel was let down by its reception staff. My husband was treated to a shrug of the shoulders that didn’t just say, “I don’t know” but managed to convey “and I don’t care!” They weren’t exactly discourteous - the only word I can come up with is “disinterested”. It was a great shame, as the hotel itself is fine and I would happily stay there again – just wish they’d get their front office staff enlivened a little.

We spent 4 nights after booking through Best Western website. GPS not helpful in locating hotel, convenient to Venice by train. Can walk to station-20 minutes. Bus stop on corner. Walk to town center, university and cathedral. Nice breakfast buffet (included) with great view from roof top restaurant. Front desk staff very helpful. Room was clean and quiet. Nice bathroom. Free parking. We would definitely stay here again. They also offer long term apts.