We had reserv. for 3 nights in late February, and arrived at the hotel on a Friday night. Parking in front of the hotel was full, but we were able to unload at the entrance, take our bags to our room, and return to move our car. Checked into our room on the 3rd floor, and found the carpeting to be worn/old, and the bed very firm. Returned to ask for another room and was informed that the hotel was full, but I was advised that a room change would be possible in the morning. After breakfast on Sat. the clerk informed me that I could change to a room on the 5th floor. That room was more spacious, the bed much more comfortable, and it had a terrazza with a beautiful view of the old town and the Dolomiti mountains. The staff was courteous and attentive to every one of our requests. The breakfast buffet is pretty complete, and dining in the glass enclosed attrium is very nice. On a late breakfast Sunday morning there were no prepared eggs, so we requested eggs, and the staff promptly prepared them exactly as requested. The coffee machine had been shut off when I went for a second cup, so the gal attending to the coffee bar immediately prepared a fresh cappuccino for me. Parking is avail. in a multistory parking garage 2 city blocks down, for a reasonable price (5 euro per exit, regardless of duration). We parked for 2.5 days and paid only 5 Euros. On Sunday night there was a space in front of the hotel, so there was no charge thereafter. Wifi was available at no additional charge, but the clerk must provide you with a user name and password to enter, and I had no problem logging on. Each room has a small paperback book written in Italian with b&w photos, outlining the life of the owner, his family tree, his travel to Wyoming via Ellis Island, NY, and his return to Trento after 10 years of working in the mines in Wyoming. I don't speak or read Italian, but I was able to decipher the major details and found it all fascinating. This is a family owned and managed property, and they go out of their way to please their customers. The hotel is right on the very edge of the old town, and a very easy walk to all historical sites, including the Castello del Buonconsiglio, the Duomo, public transport, etc. Within a very short walk from the hotel is the underground Roman city of Tridentum. We did not discover this until Sunday night, and the museum is closed on Mondays, but it would have been worth the visit.
The train station and bus station are about an 8 minute walk from the hotel - straight shot out the front door, and you keep walking directly till you run into both. Buses are 90 cents per person and tickets are good for 70 minutes after initial validation. We were able to take the #4 bus to a large shopping center called the COOP, and return with the same ticket. Just beyond the train station, and walking on the elevated street over the train tracks, is a cable car. For only 90 cents per person you can take the cable car up to a mountain that gives you a spectacular birdseye view, on a clear day, of the entire city of Trento, the Dolomiti mountains, a war memorial, the motorway, and the river Adige. We thoroughly enjoyed our stay at this hotel and would not hesitate to stay there again.