We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Back to AC Hotel Milano by Marriott

AC Hotel Milano by Marriott: Traveller Reviews

4.0 of 5
Via Tazzoli 2, 20157 Milan, Italy
Hotel amenities
AC Hotel Milano by Marriott
Ranked #29 of 441 hotels in Milan
4.0 of 5 stars 277 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

277 reviews from our community

What travellers say about this hotel
  • Very good(13)
  • City center(11)
  • Train station(10)
  • Breakfast buffet(4)
  • Very comfortable(4)
  • Free minibar(4)
  • Free mini bar(4)
  • Superior room(4)
  • Top floor(4)
  • Modern clean(4)
Traveller rating
    125
    115
    27
    5
    5
Only show reviews for Family (22) | Couples (98) | Business (71)
Date Rating
Mannheim
Contributor
20 reviews 20 reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
“High Expectations - Not Met.”
3 of 5 stars Reviewed 26 January 2012
3
people found this review helpful

OK, the first impression as you enter the hotel is Italian design - lacquered red vases, a couple of huge gongs, dark wood - good, but a few shiny baubles do not make a great hotel make.

Lots of issues:
- Asinine elevator system - I was on the top (17th) floor. The 4 elevators are on 3 different circuits, so you are pushing 3 buttons waiting and then they all arrive at once - and are all equally slow. 3 of the 4 are tiny. VERY frustrating and cramped
- Internet is extortionate - really expensive (€22 for 24 hours for "business" = fast rate). Even at that price it was very unreliable
- No iron. I asked for a iron and was refused as they are "too dangerous". I hung my suit in the bathroom and left the really hot shower running for 20 mins.
- Security was very bad. My key card stopped working (TWICE) and when I asked for a new one for my room, it was given to me - no questions asked. This happened TWICE. I could have mentioned any old room number and got a key.
- Location - although near a big rail interchange, it is still miles away from anything. Area is not nice, no restaurants and lots of building work going on..
- Service - Front desk service was mixed but predominantly bad. I was waiting in line and people just ignored me and served others first.
- TV - OK; I am a computer person and think I understand technology, but a Sky HD box in Italian was completely unfathomable. I am sure there were some other English channels in there somewhere, but I could only get 2 rubbishy news channels.

On the plus side
+ Breakfast was OK
+ Beds were comfortable
+ Metro stop is just a run across a busy street away (there is an underpass that goes from station to hotel entrance. Good luck finding it)

Room Tip: Stay on lower floor to avoid asinine elevator system and when your key stops working you are closer...
See more room tips
  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask IJKMan about AC Hotel Milano by Marriott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
prague
Senior Contributor
26 reviews 26 reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
“nice,modern,and clean rooms but away from the center”
4 of 5 stars Reviewed 15 January 2012
1
person found this review helpful

We are a family of 2 adults and 3 children.We stayed 1 night at this hotel and had 2 superior rooms.The rooms were nicely decorated,clean,and modern.

I was not looking for a centrally-located hotel in Milan. I just wanted to sleep there and leave the following AM,after breakfast.The price included breakfast but it was very very minimal and of poor quality.

  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask emma4646 about AC Hotel Milano by Marriott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Contributor
12 reviews 12 reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
“Stylish and efficient 4-star, out of city centre”
4 of 5 stars Reviewed 12 January 2012
2
people found this review helpful

Stayed here for 2 nights in June '11, before heading to lake Como. We were after a reasonably priced 4-star hotel as a base for sightseeing in Milan, and AC Milano fit the bill. We got a good deal on Otel.com so chose this hotel over more centrally located ones, after reading tripadvisor reviews that mentioned the proximity of the metro station. The room itself was very stylish, fitted out in sleek contemporary decor. Service was efficient, if not particularly friendly, as the staff are probably more accustomed to business travellers. Would have expected free wifi, but this was not the case and internet access was expensive. Was also dissapointed with the limited breakfast selection, although not completely unexpected at the price we paid.

Stayed June 2011, travelled as a couple
Was this review helpful? Yes
Ask FJ1000 about AC Hotel Milano by Marriott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Top Contributor
54 reviews 54 reviews
Reviews in 32 cities Reviews in 32 cities
34 helpful votes 34 helpful votes
“Clean, functional and designed for men”
3 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

I travel regularly on business to Milan and often stay in this hotel. The rooms are modern and clinical. The design is for men - golf ball soaps, large dressing gown and man sized slippers.
The beds are comfortable and pillow selection good.
Room service is expensive with two courses at least €35, free water and juice in the room is a nice touch. Breakfast is average buffet affair - no cooked to order options.
As a tourist I would steer clear and find a more central hotel with more comfort! For business its ok but beware - no soundproofing. You can hear your neighbour go to the bathroom, slam their door and 'entertain' their guest!

Room Tip: Higher floors are away from road traffic noise but lack of soundproofing in the hotel means you neve...
See more room tips
  • Stayed November 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask PandEKew about AC Hotel Milano by Marriott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Top Contributor
53 reviews 53 reviews
Reviews in 39 cities Reviews in 39 cities
177 helpful votes 177 helpful votes
“Efficient hotel”
4 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

it was my first time to stay at an AC Hotel. The experience was not bad but the hotel is not for fusspots who would not be very happy. This property in particular is one of the very fee high rise ones in Milan and is next to the Porta Garibaldi Station. In fact it is right next to an underground passage leading right under the rail platforms so for us it was perfect as we were leaving for Paris from the same station. Check in was swift and being a Platinum Elite card holder one of my rooms was upgraded to a suite. The decor and furnishings are modern style and the suite had a separate living room and a bedroom with a large bathroom having separate shower and a jacuzzi tub. Interestingly the soaps were football shaped ones - typical of AC Milano! The bathroom had toothbrushes, shavers along with anti fatigue creams and serums too. The minibar is complimentary and the free drinks were replenished at anytime if you ran out of the supplies. Buffer breakfast having hot and cold items was served for all free on the first floor. Internet access is not free but being Platinum Elite, I was given a voucher to use for an economy package and not the faster package. Nevertheless well appreciated as it was a 18 Euro voucher. The staff are so nice and helpful and nothing seemed difficult for them as it was their aim to make life easy and comfortable for the guests and they did an excellent job. There is a very good restaurant just next to the hotel called Grani & Braci which had fantastic Italian food at reasonable prices. I highly recommend this place. Although the location is a bit out of the city center but you could simply hop into tram 2 in front of the hotel and in 10 minutes you were in front of the Duomo. Also you can walk to the railway station through the passage and there you will find lots of shops, mini markets etc. Overall a very nice property and excellent staff. The only drawback is that the property does not have any connecting rooms at all which was an issue for me with my family.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask sk9758 about AC Hotel Milano by Marriott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed AC Hotel Milano by Marriott also viewed

Hotel Berna
4.5 of 5 stars 2,400 Reviews
Milan, Lombardy
Show Prices ABS:HotelCheckRates-d229090?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hotel Spadari al Duomo
4.5 of 5 stars 467 Reviews
Milan, Lombardy
Show Prices ABS:HotelCheckRates-d194976?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Chateau Monfort
4.5 of 5 stars 61 Reviews
Milan, Lombardy
Show Prices ABS:HotelCheckRates-d2417960?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 441 hotels in Milan, ranked by popularity »

Been to AC Hotel Milano by Marriott? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about AC Hotel Milano by Marriott

  • Ac Hotel Milan
  • Ac Hotels Milan
Address: Via Tazzoli 2, 20157 Milan, Italy
Price range (per night):* 161 AUD - 314 AUD

Owners: What's your side of the story?

If you own or manage AC Hotel Milano by Marriott, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
AC Hotel Milano by Marriott
Show the lowest price for this hotel (from our partners)
Show Prices