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Arco Hotel: Traveller Reviews

2.0 of 5
Piazza Santa Maria Del Suffragio 3, 20129 Milan, Italy
Hotel amenities
Arco Hotel
Ranked #390 of 441 hotels in Milan
2.5 of 5 stars 63 Reviews
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63 reviews from our community

    Trip type
Traveller rating
    8
    11
    9
    8
    26
Date Rating
Finland
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Not so great”
2 of 5 stars Reviewed 26 January 2007
1
person found this review helpful

We stayed at the hotel for 3 nights. The price was low considering Milan hotel prices. The owner couple didn't speak any italian, their son did. The son was the one who was sitting in the reseption. He was watching porno from tv or playing computer games all the time. He wasn't too polite. The room didn't have towels. It was ok clean. the walls were paper, you could hear everything thought them. there was also someone all the time smoking under our window and the smoke came in to the room. The hotel is situated in a good area. I wouldn't recommend it to women travelling on their own.

  • Liked — Good location
  • Disliked — The smell in the hotel
  • Stayed January 2007, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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A TripAdvisor Member
San Gabriel, California
1 review
7 helpful votes 7 helpful votes
“GIRLS BEWARE!!!”
1 of 5 stars Reviewed 23 April 2006
7
people found this review helpful

If you are a girl don't stay there alone, if at all! One of the hotel workers (Mario) was a total pervert! We had a reservation for 4 girls but we ended up having 5 girls. We asked if we could get another room to split our group or if it was okay for us 5 to stay in the 4 persons room. Mario said they had no more openings so then we'd have to stay 5 in the room but we were fine with that. We had 5 girls and he was the night shift guy. We bought one shot of alcohol and that's it. Then he knew and he called our room and told us to go downstairs to hang out with him but we said no, we're tired. Then he came up to our room and sat down in the room and wouldn't leave even after we repeatedly asked him to go. He kept trying to lure one of our girls out by jokingly saying things like, "come in my room and we can sleep in a different way together" or he'd pull at her arm toward the hall way. It was very uncomfortable and we just wanted to sleep after this craziness but he refused to leave and we didn't know where else we could go. Finally he brought a friend in and told the friend that I wanted to kiss him and I yelled out "NO I DONT" and another girl repeated again, "can you just please leave. We just want to go to sleep. We have to wake up early. All five of us are staying in this room. No one is leaving so can you please just leave us alone already!" Then Mario's friend pulls him out of our room saying that he thinks that we want to be left alone. Then Mario got upset and as he was leaving our room, he says, "because you have one extra person, I charge you 120 euros extra." We didn't care about the money, just our safety so we put a night stand to block the door. He heard what we were doing so he came back and told us not to block the door "for security reasons." So we dragged it back to its place and when he left, I picked it up and slowly put it down in front of the door again. Then we were talking about it, the 5 of us, and we were in room 215, right above the floor you check-in at. He called up to our room again and I picked up. He said, "if you girls don't shut up, then I'll kick you out of the hotel" and he hung up before I could apologize or even say anything. In the morning, we told the morning shift guy what happened when he tried to charge us the 120 fee and he didn't seem to care and we all argued until we threatened to call the police, U.S. Consulate, and our Study Abroad Program director. After that, he didn't charge us the extra but told us that hostelworld[...] will charge us the extra fee and to take it up with them. We then told the site what happened and they said that they didn't want to get involved and we needed to resolve it ourselves or get a lawyer and they didn't post up our review that was mainly warning other females not to stay there alone, if at all.

  • Stayed April 2006
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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1 of 5 stars Reviewed 23 December 2005
3
people found this review helpful

the hotel itself is fine. a clean hotel, no complaints. but....
we had booked what was quoted as a "2 bed" room under the impression it was twinshare, but upon arrival we were told it meant a double bed?!? GREAT. upon asking to be moved to a real twinshare room, we were told that we would have to pay the 'walk-in rates' listed on their wall (this was FOUR times our original booking price!!). we even suggested we were happy to sleep one person on a fold-away bed - apparently this was not possible either. after expressing our disappointment, we accepted that we would have to stay there (being grand prix weekend, there wasn't much choice left in the city at the last minute). for the duration of our stay we were made to feel anything but welcome by the staff here, especially the owner/manager.
to top off a forgettable hotel experience, a (well-hidden) amount of cash disappeared from the room whilst we were out.

until this place comes under new management i would not recommend it in the slightest :-(

  • Stayed September 2005
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ciro Marina, Italy
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Viaggio studio”
3 of 5 stars Reviewed 15 May 2012
Google Translation

  • Stayed May 2012, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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zielona gora
1 review
“Uwaga na obsluge!”
1 of 5 stars Reviewed 7 May 2012
Google Translation

  • Stayed May 2012, travelled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Arco Hotel

  • Arco Hotel Milan
Address: Piazza Santa Maria Del Suffragio 3, 20129 Milan, Italy
Price range (per night):* 54 AUD - 112 AUD

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Arco Hotel
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