FIRST- dont be surprised if, at the hotel, you'll foud out that the reservation has been canceled at night and you have no place to sleep- they do what they want and dont care about you at all.
SECOND- staff do not fully understand what is being told them. Rude, ignorant, unhelpful and not respecting the rights of the customer service. (after 2 days in another place we got last night in paganini so there is 'third')
THIRD- the room stank of cigarettes, no towels, no bedding, uncomfortable bed.
I strongly do not recommend this place, especially for tourists.
- Paganini Hotel Milan