My colleague booked this for me because there were good entries on this website. Unfortunately it was one of the worst experiences in my life. The only good thing was George at the front desk, he was nice, but the room was dirty, loud and I got bed bugs and mosquito bites all night long. the WC ran every 20 minutes so it sounded as if my bathroom was going to flood. The shower was only hot water, no cold, and the sheets had hair on them. Overall a very very bad experience and very expensive!
- Lugano Hotel Milan