I had to stay here for 1 night in December whilst on a business trip. It's a 4 star hotel and looks 4star on the surface....but that's it!! Upon arrival, the sole receptionist was on the telephone and continued her conversation for a good 5 minutes whilst I stood there waiting. Then when she finally served me there was no apology for the wait, she was rude and abrupt and when I asked questions, acted as though I was the most annoying person in the world! Then, the room. It was ok - spacious enough, comfortable enough - except for the heating! It was so hot and no matter what I did, I couldn't turn the heating down. The bed was hard - personally, not to my taste. But the biggest thing for me was that the walls were absolutely paper thin. At 4.30am, I could hear the TV in the next room as clearly as if it were on in my room - and I was wearing ear plugs! Also, and this is just an annoyance -no tea or coffee making facilities in the room. I know lots of hotels don't do this, but it really makes a difference when they do. Especially when you are waking up at 5am, room service is not 24 hours and hasn't started yet but you need something to kickstart your day! I wouldn't stay here again.
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