I stayed there 1 night only but it was perfect. The owner confirmed by email our arrival time to ensure he was going to be there. He received us very warmly and after showing us the room he sat with me to show me the map of the city and explain where to go, what to eat and he lend us the map and the guide of the city. Also he asked us for our preferred time for breakfast.
Breakfast was very good and very complete.
Room was very nice. Bathroom was outside the room but this was a plus because it was huge, which is very rare in European hotels.
Parking was very convenient and we got the remote control to open the gate to avoid having to wait.
Location is not the best as it is far from the center of Cittá Alta and very far from center of Bergamo, but if you have a car this is definitively the best option for a very reasonable price.