This hotel is located about 300 yards from the train and bus station which is ideal.It is also located on the main drag through Bergamo which is also very useful. We were aloud to check in at 10:30am which helped a lot. It is quite a modern hotel with very spacious rooms and bathroom and everything is clean. There is a small spar supermarket next door which helps as the mini bar prices are expensive. Just a small note for the "VOX" bar next to the hotel. This is a very modern bar but do not be put off by this.The food is great and authentic and the beer and wine were spot on. One real moan about the Mercure though "THE PILLOWS". Shocking would be an understatement. The most uncomfortable i have ever experienced.

Great location, easy walking distance of train station and close to some good shops and eating places. Buses for old town really handy also.

Got some late cheap flights from Bristol to Bergamo for a surprise trip for my Wife and I (£60 for 2x return flights with Ryan Air) and then set about finding a hotel for the long weekend on tripadvisor. At the time, the Mercure showed up as number 1 hotel and the Best Western as number 2... due to their being only particial availability for both hotels for the three nights required, i was able to test both (2 nights Mecure and one night Best Western).
the Mecure was a good quality hotel, as i have found with the brand in the past. staff were very friendly and the location is ideal- close to station, buses and funicular). bedroom was comfortable and spacious, although a slightly strange shape (with low ceilings in places- top floor roof beams) and a very odd colour (very strange blue). only average value at around £100 a night and it could of done tea/coffee making facilities. you won't go wrong with this good hotel, although i prefered the Best Western, were i got a better deal and an upgrade (although staff wern't as nice).

Stayed here for one night. The staff were friendly. Its about 300 meters from the train station in the new town. our room was blue which is not my favourite colour a little cool looking. The bathroom was lovely and had a nice bath. Bergamo is nice the old part is really interesting. Got to see eveything in one day. theres a lot of shops in astreet parallel to the hotel