“Four star on the inside. No star on the outside.”
This hotel was rated a four star, and the online photos bore that out. However, when we drove up to the hotel, our spirits dropped dramatically. The entrance and the grounds of the hotel were not well maintained at all. Weeds, cigarette butts, bits of trash everywhere. I was considering canceling, and paying the cancellation charge. We went into the hotel and found a pretty decent 3 star place. Staff was nice and accomodating.
It was a warm day, and our group wanted to use the pool. Upon entering the pool area, we were again very surprised by the lack of attention to the grounds. The lawn was dying in spots, needed mowing and trimming. The bushes were all overgrown and needed pruning. The flower beds were full of leaves and debris. The pool itself was nice, but the grounds were embarrasingly unkempt.
The rooms were nice and clean and the bathrooms likewise.
I complained to the management about the care of the grounds, and the manager claimed that it was a money problem. However, I felt that the worst of the problems could have been solved fairly cheaply and easily. No excuse for the grounds being so poorly maintained.
Restaurant was nice, but way overpriced, and menu was limited. We went to a nearby family restaurant and had a fine dinner.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC