After staying in ‘Casa di Iginia e Paolo’ for 4 nights, we would not recommend this B&B to anyone. Our overall experience has left us disliking Rome as it ruined our trip due to a number of negative reasons.
Our first impression of the room was that it was far from the glamorised photos used to promote the B&B. The room was far too cramped with just enough room for two people and their suitcases. The walls were filthy, furniture damaged, door frames coming away from the wall and plenty of mould and rust in the shower. There was also dangerously exposed wiring. Another problem with this poorly run guest house was with an extremely rude and dishonest owner named ‘Paolo’. On their website it claims that the owners spoke English, although not expecting perfect English, when we had a problem he always claimed to not understand although previously speaking in English. He was never there and could only be contacted through reception, as he never answered his mobile phone. The owner did not want to honour some of the entitlements listed as facilities offered by the B&B and got very angry when questioned. Reception hours were very limited and never open when they said they will be. The staff on the reception tried to be helpful but did tell us that they did not care if we missed our flight and got stuck in Rome.
We only could have wished we had seen reviews before booking this B&B as other reviews are similar and no one should have to experience this on any trip or budget.
